Search found 47 matches

by Madwand
02/27/2016
Forum: Community Support
Topic: 1-800 not connecting
Replies: 1
Views: 2872

Re: 1-800 not connecting

did you try the number without the 1? Sometimes this works on VOIP.
by Madwand
01/19/2016
Forum: Community Support
Topic: Work wifi blocking Fongo Mobile
Replies: 8
Views: 9788

Re: Work wifi blocking Fongo Mobile

Set up a VPN on your phone (assuming your employer doesn't block VPNs either)
by Madwand
06/25/2014
Forum: Community Support
Topic: have 2 lines with SIP access
Replies: 1
Views: 2289

have 2 lines with SIP access

Is it possible to have the outgoing caller ID the same for both lines, even though each one has their own phone number? I'd like to call out on either line and only show my main number?
by Madwand
01/15/2014
Forum: Community Support
Topic: How to install Fongo on a roaming iphone
Replies: 5
Views: 6290

Re: How to install Fongo on a roaming iphone

Bumps. There must be a way to download the android app while being innanother country like the UK.
by Madwand
10/02/2013
Forum: Community Support
Topic: Coming back to Fongo..
Replies: 3
Views: 4822

Re: Coming back to Fongo..

If you have already paid for one unlock key, I'm thinking that you would have received a replacement FPL number after the old number was ported out. In this case you can probably port in your Bell number on top of your FPL number that you received. Therefore you probably won't have to pay for the ke...
by Madwand
09/22/2013
Forum: Suggestions & Feedback
Topic: Feature suggestion, redirect by caller ID
Replies: 1
Views: 9355

Re: Feature suggestion, redirect by caller ID

I agree. This has been suggested many months ago. This is the main reason why my primary line does not terminate with FPL. I have FPL for my other lines. A few other suggestions: if I have 2 FPL #'s, I'd like the outgoing caller id (when I make a call) to be modified so they are both the same. I don...
by Madwand
08/22/2013
Forum: Community Support
Topic: This account is already in use
Replies: 1
Views: 2143

Re: This account is already in use

This has been resolved. Not sure if it timed out or one of the support tickets/PMs were answered, or if it was because I disconnected the ATA for a bit, or somehow the system got smart. Very inconveniencing. I'd rather pay a bit of money to have 4 channels so this NEVER EVER happens again. Two chann...
by Madwand
08/22/2013
Forum: Community Support
Topic: This account is already in use
Replies: 1
Views: 2143

This account is already in use

Request #32490 "THIS ACCOUNT IS ALREADY IN USE" created I had made a conference call between two parties over 5 minutes ago. When I hang up all I get is this message that "This account is already in use". I CANNOT make or receive calls until you fix this, or your system times out...
by Madwand
10/31/2012
Forum: Suggestions & Feedback
Topic: I don't receive missed calls when I turn on airplane mode
Replies: 11
Views: 16287

Re: I don't receive missed calls when I turn on airplane mod

You can have airplane mode on an iPhone and at the same time enable wifi and it should still ring when connected to wifi.
by Madwand
10/01/2012
Forum: Community Support
Topic: Visa debit card rejected
Replies: 5
Views: 6180

Re: Visa debit card rejected

I believe there is something else that is wrong. The Visa Debit cards are specifically for online purchases from your bank account while using a Visa # that is on the card. It is not a credit card but it is accessed through the Visa network. We should have had these years ago, although purchasing wi...
by Madwand
02/13/2012
Forum: Community Support
Topic: Dell Voice Follow me FPL Follow me number
Replies: 4
Views: 6013

Re: Dell Voice Follow me FPL Follow me number

Agreed. I was forced to get a new DV number on my cell phone. I should be able to forward my calls to my home line or wherever I choose... independent to Fongo.
by Madwand
09/26/2011
Forum: General Discussions
Topic: Comparing Primus VOIP & FPL VOIP (for Call Quality & Fax)
Replies: 6
Views: 5302

Re: Comparing Primus VOIP & FPL VOIP (for Call Quality & Fax

If you have a Linksys ATA that you purchased from Primus there are people out there that will unlock it for you permanently for about $15 over the internet.
by Madwand
04/02/2011
Forum: Suggestions & Feedback
Topic: Add current IP to Registration Status
Replies: 2
Views: 4474

Re: Add current IP to Registration Status

Thanks again Kris for your quick response... even on a Saturday.

I manage about 3 boxes remotely... one in Mexico so this would certainly help out a lot.
by Madwand
04/02/2011
Forum: Suggestions & Feedback
Topic: Add current IP to Registration Status
Replies: 2
Views: 4474

Add current IP to Registration Status

Hi there, I like the registration status indicator in my profile. This does help to ensure that the voip phone should be working. Almost always I am not located by my voip box and I am remotely checking on the status (otherwise I'd just check the lights). So my suggestion is to add to the display th...
by Madwand
01/31/2011
Forum: Suggestions & Feedback
Topic: Forward to a sip url
Replies: 39
Views: 42404

Re: Forward to a sip url

I agree with emoci. The following are important to me to pay a REASONABLE Annual fee for: Features that I'd be willing to pay a fee for: -SIP URI Forwarding -Simultaneous ringing/forwarding -Programable call hunting (ring 1 destination, then 2 destinations then 3... if no answer failover to another ...
by Madwand
01/14/2011
Forum: Community Support
Topic: Service Issues Today? Thurs Jan 13, 2011
Replies: 5
Views: 5285

Re: Service Issues Today? Thurs Jan 13, 2011

Strange thing is about 20 minutes before that one of the fpl lines kept ringing and ringing and my manual answering machine kicked in after about 10 rings. The FMFM feature did not enable and forward to my partner's cell phone #. I took this as strange... but didn't worry about it. I did note that m...
by Madwand
01/13/2011
Forum: Community Support
Topic: Service Issues Today? Thurs Jan 13, 2011
Replies: 5
Views: 5285

Re: Service Issues Today? Thurs Jan 13, 2011

Just to note that budphone was working from my cell, and incoming calls are not working.
by Madwand
01/13/2011
Forum: Community Support
Topic: Service Issues Today? Thurs Jan 13, 2011
Replies: 5
Views: 5285

Service Issues Today? Thurs Jan 13, 2011

This is now the 2nd time this week that I cannot make outgoing calls. I've logged in and it says that the ATA is not connected. I have two accounts, and both are not working, and they have been working for several months. Both of my other connections are working fine... Primus & Voip.ms. Please ...
by Madwand
12/10/2010
Forum: Community Support
Topic: Service Issues Today? Fri Dec 10th?
Replies: 3
Views: 4262

Service Issues Today? Fri Dec 10th?

I'm having problems making calls today, and earlier today it was DTMF issues. I can't even make a call right now, but I can switch to my alternate VOIP provider with no issues.

Please let us know if you are experiencing issues.
by Madwand
10/07/2010
Forum: Suggestions & Feedback
Topic: Free Phone Line For IPhone/Ipod Touch 2G/3G
Replies: 10
Views: 11623

Re: Free Phone Line For IPhone/Ipod Touch 2G/3G

Get fring for iPhone, go to SIP->Other and enter your SIP settings: 1. username (your phone number) 1647XXXXXX 2. voip.freephoneline.ca 3. your SIP Password Enjoy I have my config details, and copy upper and lower case, and I have the 1 before the phone number, but it will never register with Fring...
by Madwand
08/25/2010
Forum: Suggestions & Feedback
Topic: Forward to a sip url
Replies: 39
Views: 42404

Re: Forward to a sip url

I would like this feature too. Both outgoing and incoming. Outgoing should be free because it doesn't cost FPL any extra except bandwitdth.
by Madwand
08/13/2010
Forum: Community Support
Topic: Procedure to return my config file and get refund
Replies: 4
Views: 5137

Re: Procedure to return my config file and get refund

I'm sorry that you are encountering issues. Honestly I can't say anything negative about my service, I have two config files for two different lines. If you are having problems it may be with your ISP or setup as the ATA is the best way to go. I'm certain that if you want to sell someone your config...