Search found 8 matches

by ShaTR
06/13/2013
Forum: Community Support
Topic: Fax question
Replies: 3
Views: 4111

Re: Fax question

I do not know if it is even technically possible for a SIP provider to forward a fax to voice mail. There are services that convert the fax to a pdf, and then mail you the PDF, but that would require infrastructure that I doubt Fongo possesses. FYI, fongo does this already. If you let a fax ring th...
by ShaTR
06/13/2013
Forum: Community Support
Topic: Fax question
Replies: 3
Views: 4111

Fax question

Although this may be technically 'unsupported', was hoping for any valuable input. Is there any way to forward all fax's to voicemail whether i'm on the phone or otherwise? If not, is this something fongo could possibly implement? Fax detection forwarded strait to VM? Or is it something that could b...
by ShaTR
02/20/2013
Forum: Community Support
Topic: Can call out, but cannot call in
Replies: 3
Views: 3612

Re: Can call out, but cannot call in

samcro wrote:Make sure you disable FOLLOW ME SETTINGS
just ported my number, coudln't figure out why i coudln't call in. this fixed my problem. THANK YOUUUUU!!! :D
by ShaTR
02/14/2013
Forum: Community Support
Topic: Porting and SIP credentials
Replies: 4
Views: 5943

Re: Porting and SIP credentials

I believe something changed during the maintenance run by Fongo and went twang. A few people reported that the follow me stuff is not working. I tested it on my accounts and I couldn't enable it either, so we will have to wait for Fongo to fix it. Normally yes, it should work, it's just a bit broke...
by ShaTR
02/12/2013
Forum: Community Support
Topic: Follow Me settings Now only show Disabled
Replies: 20
Views: 11695

Re: Follow Me settings Now only show Disabled

Anybody get this sorted out yet? I can't login via android app, nor can i enable the follow me service. Click submit, says it has been saved, and goes back to "disabled". FWIW, i signed up and bought SIP when it was dell voice. Recently purchased number port (just waiting for port to compl...
by ShaTR
02/12/2013
Forum: Community Support
Topic: Porting and SIP credentials
Replies: 4
Views: 5943

Re: Porting and SIP credentials

Thanks :)

Also, does follow me not work after purchasing SIP credentials? Won't let me log in via android app, nor will it let me enable forwarding via web login. Sorry, i know i'm being a bother, but i really wanted the follow me service :(
by ShaTR
02/11/2013
Forum: Device Configuration Sharing
Topic: Cisco SPA-112
Replies: 2
Views: 8484

Re: Cisco SPA-112

FWIW, if you assign an IP manually via the webUI, you must fill in DNS enteries as well or it wont work. Caused me some trouble when i first setup my SPA122 (in bridge mode). Assuming it would be the same for the SPA112. After entering DNS, works fine.
by ShaTR
02/11/2013
Forum: Community Support
Topic: Porting and SIP credentials
Replies: 4
Views: 5943

Porting and SIP credentials

Hi,

I just paid for porting last week, and was wondering if any of my SIP credentials will change. Considering the User ID is my old phone number, am i correct in assuming i should change it to my ported number after port has been completed?

Thanks