Search found 5 matches

by MAN
09/09/2014
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 731400

Complaints from international calls to Freephoneline

Hi, I have issues with international caller. Some of my friends and business partners complained regarding calling to my freephoneline number here in Canada. They were trying to call from their cellphones to my number 905-285-xxxx, but they always got message saying something like "....cannot c...
by MAN
09/08/2014
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 731400

Complaints from international calls to Freephoneline

Hi, I have issues with international caller. Some of my friends and business partners complained regarding calling to my freephoneline number here in Canada. They were trying to call from their cellphones to my number 905-285-xxxx, but they always got message saying something like "....cannot c...
by MAN
03/06/2013
Forum: Community Support
Topic: Cannot hear caller's incoming or outgoing call - Please help
Replies: 5
Views: 4421

Re: Cannot hear caller's incoming or outgoing call - Please

Hi dibsmsft, I tried to change and set "NAT Traversal (STUN)" to "Yes", and it suddenly works fine. I could hear the caller's voice (Incoming call) and I also could hear the other party's voice when I made a call (Outgoing call). I am not sure whether it is just for a temporary f...
by MAN
03/06/2013
Forum: Community Support
Topic: Cannot hear caller's incoming or outgoing call - Please help
Replies: 5
Views: 4421

Re: Cannot hear caller's incoming or outgoing call - Please

Hi,

I did change UDP Endpoint Filtering and TCP Endpoint Filtering to Endpoint Independent and rebooted the router and it did not work.

Do you have any other suggestions, please?

Thank you.
by MAN
03/05/2013
Forum: Community Support
Topic: Cannot hear caller's incoming or outgoing call - Please help
Replies: 5
Views: 4421

Cannot hear caller's incoming or outgoing call - Please help

Hi, I just got a notification email from Fongo/freephoneline that the porting number process had been completed. I called Bell to cancel my phone service with them. However, after porting, when someone called me (incoming call) or when I called someone (outgoing call), the call went through and conn...