Search found 6 matches

by Varso01
08/06/2015
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 727370

Freephone line app refuses to load

My Freephoneline application running on Windows 7 X64 was working perfectly until last week. This week , I upgraded to Windows 10 X64 and updated JRE to version 51. On launch, I am now getting the following error message errno=193 after manually pointing to the new updated Java directory. I updated ...
by Varso01
10/02/2013
Forum: Community Support
Topic: beginning of incoming audio cut-off on all 800 numbers
Replies: 0
Views: 2165

beginning of incoming audio cut-off on all 800 numbers

I am using the freephoneline desktop application V3.2.7 which works flawlessly for me on all calls except when I call a 1-800 or 866 number. For some unknown reasons, when an automated system replies, the incoming audio gets cut-off for the first 5 to 7 seconds and then everything works fine until I...
by Varso01
03/31/2013
Forum: Community Support
Topic: dropped call after 30-32 seconds
Replies: 40
Views: 35476

Re: dropped call after 30-32 seconds

Me too I get all my calls dropped after 32 seconds. I am not sure I understood all of what customer support told me but it seems that the software needs a STUN server in order to validate the IP address. The call works for 30 seconds but if the server cannot validate my IP after 30 seconds, the call...
by Varso01
03/31/2013
Forum: Community Support
Topic: No audio out
Replies: 31
Views: 20432

Re: No audio out

Hi everyone, Actually, I did contact Support and I got a quick response despite not being a very profitable customer. I apologize for suggesting they were using this as a way to screen out their customers. This is simply not the case. They are just overwhelmed. Having said that, I will share what I ...
by Varso01
03/26/2013
Forum: Community Support
Topic: No audio out
Replies: 31
Views: 20432

Re: No audio out

I have the same problem as everyone else. I have worked all my life in a computer job and trust me, the required ports on my router are opened. Please stop beating yourself to death, if you have opened your ports. The problem is on Fongo's side and I suspect it is a deliberate move for the following...
by Varso01
03/10/2013
Forum: Community Support
Topic: No audio since Feb 28th
Replies: 2
Views: 2690

No audio since Feb 28th

My older version of freephoneline stopped working. I upgraded to the new Freephoneline Desktop Application 3.2.6.0 and it is still not working. 50% of the time when testing the connection, I get a call service timeout and a message claims my audio port 13000 should be available. The other 50%, I get...