Search found 6 matches
- 08/06/2015
- Forum: Community Support
- Topic: service down or just me :)?
- Replies: 577
- Views: 727370
Freephone line app refuses to load
My Freephoneline application running on Windows 7 X64 was working perfectly until last week. This week , I upgraded to Windows 10 X64 and updated JRE to version 51. On launch, I am now getting the following error message errno=193 after manually pointing to the new updated Java directory. I updated ...
- 10/02/2013
- Forum: Community Support
- Topic: beginning of incoming audio cut-off on all 800 numbers
- Replies: 0
- Views: 2165
beginning of incoming audio cut-off on all 800 numbers
I am using the freephoneline desktop application V3.2.7 which works flawlessly for me on all calls except when I call a 1-800 or 866 number. For some unknown reasons, when an automated system replies, the incoming audio gets cut-off for the first 5 to 7 seconds and then everything works fine until I...
- 03/31/2013
- Forum: Community Support
- Topic: dropped call after 30-32 seconds
- Replies: 40
- Views: 35476
Re: dropped call after 30-32 seconds
Me too I get all my calls dropped after 32 seconds. I am not sure I understood all of what customer support told me but it seems that the software needs a STUN server in order to validate the IP address. The call works for 30 seconds but if the server cannot validate my IP after 30 seconds, the call...
- 03/31/2013
- Forum: Community Support
- Topic: No audio out
- Replies: 31
- Views: 20432
Re: No audio out
Hi everyone, Actually, I did contact Support and I got a quick response despite not being a very profitable customer. I apologize for suggesting they were using this as a way to screen out their customers. This is simply not the case. They are just overwhelmed. Having said that, I will share what I ...
- 03/26/2013
- Forum: Community Support
- Topic: No audio out
- Replies: 31
- Views: 20432
Re: No audio out
I have the same problem as everyone else. I have worked all my life in a computer job and trust me, the required ports on my router are opened. Please stop beating yourself to death, if you have opened your ports. The problem is on Fongo's side and I suspect it is a deliberate move for the following...
- 03/10/2013
- Forum: Community Support
- Topic: No audio since Feb 28th
- Replies: 2
- Views: 2690
No audio since Feb 28th
My older version of freephoneline stopped working. I upgraded to the new Freephoneline Desktop Application 3.2.6.0 and it is still not working. 50% of the time when testing the connection, I get a call service timeout and a message claims my audio port 13000 should be available. The other 50%, I get...