Search found 63 matches

by awan
10/09/2018
Forum: General Discussions
Topic: Spam Catcher Suggestion
Replies: 16
Views: 24935

Spam Catcher Suggestion

Spam is increasing and to stop it i have a suggestion to create a central spam catching number. the users of free phone line and fongo forward the calls to the spam catching number. this way there will be a common spam arrest number , once the number is stored in the spam db, next time it is automat...
by awan
07/15/2015
Forum: Community Support
Topic: Can't log in to my account on FPL site
Replies: 8
Views: 7855

Re: Can't log in to my account on FPL site

Ok seems to be a computer specific problem, on my other computer it is working
by awan
07/15/2015
Forum: Community Support
Topic: Can't log in to my account on FPL site
Replies: 8
Views: 7855

Re: Can't log in to my account on FPL site

I am still getting the same problem on mozilla, even though I ran the ccleaner to clear the cache
I am using the latest update of mozilla firefox 39.0 on windows 7 professional
by awan
07/13/2015
Forum: Community Support
Topic: Can't log in to my account on FPL site
Replies: 8
Views: 7855

Re: Can't log in to my account on FPL site

happening with me too, you are note alone
by awan
06/13/2015
Forum: General Discussions
Topic: Spam Calls
Replies: 5
Views: 7553

Re: Spam Calls

I have been receiving these spam calls with the first six same as my home phone or cell phone. make sure that you do not give them any information , they are information pirates, and will charge your credit card without you getting any thing.
by awan
06/15/2014
Forum: Suggestions & Feedback
Topic: Service Continuity and community support
Replies: 1
Views: 3846

Service Continuity and community support

Hi All freephone line community and Freephone line team. Thanks for providing superb VOIP service. I have been using VOIP way before freephone started, I remember seting a SIP server and then later integrating it with FWD project. I might have the old FXO jump box to connect the pstn and the voip si...
by awan
06/15/2014
Forum: Community Support
Topic: FOLLOW ME NUMBER NOT WORKING-- HELP PLEASE!!!!
Replies: 4
Views: 3943

Re: 437 number not accepted in Followup

Is it possible to use the fongo mobile as followup number in the simultaneous call forwarding. i have paid app andalso purchased the fong credits to send and receive text messages

Please help
by awan
06/10/2014
Forum: Community Support
Topic: FOLLOW ME NUMBER NOT WORKING-- HELP PLEASE!!!!
Replies: 4
Views: 3943

437 number not accepted in Followup

Fongo has started giving 437 numbers. Seems that 437 needs yet to be added to the routing as currently it is not accepted as valid number when setting up call forwarding in free phone line
by awan
05/26/2014
Forum: Community Support
Topic: can I use same account on desktop,and android
Replies: 4
Views: 5288

Re: can I use same account on desktop,and android

Thanks,
Can I transfer the desktop phone number to fongo through a request
by awan
05/26/2014
Forum: Community Support
Topic: can I use same account on desktop,and android
Replies: 4
Views: 5288

can I use same account on desktop,and android

I will like to use the same fongo account on android and my desk top. I created one fongo account on desktop but when I try to login on the android Ap, I get a password / account error Can I use the same account on the two , if not then can I port my desktop account to fongo android. Because of the ...
by awan
03/17/2014
Forum: Community Support
Topic: no dial tone on two lines
Replies: 1
Views: 2253

Re: no dial tone on two lines

reboot your modem, router and the ata, this resolves many issues
by awan
03/17/2014
Forum: Community Support
Topic: Day light saving time
Replies: 4
Views: 3968

Re: Day light saving time

I was having same issue and the time kept going back , and I noticed this morning. check my settings every thing was normal in the device and router. Seems it was some technical back end issue, the time embedded in the in comming call signal was having issues and now it seems it has been resolved by...
by awan
02/25/2013
Forum: Community Support
Topic: Freephoneline - $119.95* - things you need to know
Replies: 82
Views: 1870911

Re: Freephoneline - $50.00* - things you need to know

I would suggest that bring your own device should not be promoted unless the person is a techie like me or you. in order to minimize the down time and also have centralized provisioning we can encourage/recommend a set model of devices, and this way provisioning files can be placed at a server, prov...
by awan
02/10/2013
Forum: Community Support
Topic: How to call the VM (Voice mail)?
Replies: 5
Views: 4374

Re: How to call the VM (Voice mail)?

HERE,

Withe these numbers you can access VM from any where, also change the greetings.

http://support.freephoneline.ca/entries ... -voicemail

http://www.freephoneline.ca/vmAccessNumbers
by awan
02/08/2013
Forum: Community Support
Topic: Caller ID with call forwarding issue
Replies: 3
Views: 3017

Re: Caller ID with call forwarding issue

I am observing this issue again, I have setup simultaneous ring and the name is displaying correctly, just the number displayed is my own number.
by awan
01/26/2013
Forum: Community Support
Topic: Caller ID Issue - please help
Replies: 14
Views: 8466

Re: Caller ID Issue - please help

you need to login to your device VOIP configuration and then under the USER or USER1 tab check for the CID settings.
by awan
01/23/2013
Forum: Community Support
Topic: Freephoneline Down
Replies: 132
Views: 135012

Re: Freephoneline Down

At least there is a link to give the service status, this means things are improving and not stand still


This forum is a community helping each other.

http://status.fongo.com/
by awan
01/23/2013
Forum: Community Support
Topic: Freephoneline Down
Replies: 132
Views: 135012

Re: Freephoneline Down

Yes the service is down and the tech team is working

I found this from this status page

http://status.fongo.com/
by awan
01/22/2013
Forum: Community Support
Topic: Freephoneline Down
Replies: 132
Views: 135012

Re: Freephoneline Down

No need to be angry, I am sharing my real experience and some of the folks helped to bring restoration to my line. my phone line was working without any disruption then I decided to port my land line too and switched my device to SPA2100 from SPA3102, and that was just to minimize the wire clutter. ...
by awan
01/22/2013
Forum: Community Support
Topic: Freephoneline Down
Replies: 132
Views: 135012

Re: Freephoneline Down

Just ranting and whining will not help you, I am a happy user using this service from the beginning days. Yesterday I was looking at my bills and I was able to pay off one of my CC just because of cutting down on the monthly drain of the huge land line fees i was paying to my previous big name provi...
by awan
01/17/2013
Forum: Community Support
Topic: Freephoneline Down
Replies: 132
Views: 135012

Re: Freephoneline Down

Try rebooting the router and the ata. mine is still working fine
by awan
01/16/2013
Forum: Community Support
Topic: Freephoneline Down
Replies: 132
Views: 135012

Re: Freephoneline Down

now reversed again, means the tech team is still working. now I can make calls and not receive
by awan
01/16/2013
Forum: Community Support
Topic: Freephoneline Down
Replies: 132
Views: 135012

Re: Freephoneline Down

back to square one, now seems that FPL has made some changes, the incoming calls are going to voice mail or falling back to cell phone.

in short incoming not working
by awan
01/16/2013
Forum: Community Support
Topic: Freephoneline Down
Replies: 132
Views: 135012

Re: Freephoneline Down

I just powered on and off my router and the ATA. the phone is working again in Toronto.
by awan
01/16/2013
Forum: Community Support
Topic: Freephoneline Down
Replies: 132
Views: 135012

Re: Freephoneline Down

Folks hang on and do not start resetting your devices. Seems there is problem at the server end, I just tested using the soft phone and even that is not working. At least we are receiving calls from outside world. I have sent a email to support for this and let us hope for the best and encourage the...