Search found 50 matches

by Cyber
02/05/2020
Forum: Community Support
Topic: *67 Anonymous call/CID Block Serv fast busy/15 minute drop
Replies: 50
Views: 49306

Re: fastbusy outgoing calls only FPL

The colons and the phone numbers following them aren't necessary for you anymore: https://www.fongo.com/government-service-numbers/ Thanks for the information. I updated my SPA112 dial plan to : (911S0|211S0|311S0|511S0|811S0|*xxS0|[2-9]xxxxxxxxxS0|1xxxxxxxxxxS0|011xxxxxxxxxxxx.|411!|1900x.!|1976x.!)
by Cyber
02/05/2020
Forum: Community Support
Topic: *67 Anonymous call/CID Block Serv fast busy/15 minute drop
Replies: 50
Views: 49306

Re: fastbusy outgoing calls only FPL

I confirm that I cannot use anymore "Block CID Serv" to make outgoing calls to mobile phones.

Before having the fast busy tone, I had a 15 minutes call disconnection issue by using that feature.
by Cyber
01/30/2020
Forum: Community Support
Topic: *67 Anonymous call/CID Block Serv fast busy/15 minute drop
Replies: 50
Views: 49306

Re: Incoming calls dropping

Do you mean that you're actually entering "Anonymous" under Voice-->Line-->Subscriber Information-->Display Name? Yes. Okay, I don't have your ATA to test, but the call dropping after 15 minutes still doesn't make any sense for simply having Block CID Serv enabled. I know that doesn't mak...
by Cyber
01/30/2020
Forum: Community Support
Topic: *67 Anonymous call/CID Block Serv fast busy/15 minute drop
Replies: 50
Views: 49306

Re: Incoming calls dropping

The bug seem to be the "Block CID Serv" feature with the SPA112. TEST #1 : Block CID Serv set to "NO" Display Name set to "Anonymous" I called my Koodo mobile phone. Caller ID and call log on my mobile phone show "Private Call". No disconnect after 15 minutes....
by Cyber
01/30/2020
Forum: Community Support
Topic: *67 Anonymous call/CID Block Serv fast busy/15 minute drop
Replies: 50
Views: 49306

Re: Incoming calls dropping

With all the tests we did, I can assure you that my outgoing drop call issue is caused by Block CID Serv. Turning OFF "Block CID Serv" in the ATA fix the issue. Turning ON "Block CID Serv" cause the drop calls when I call mobile phones. Probably a SIP header bug for outgoing call...
by Cyber
01/30/2020
Forum: Community Support
Topic: *67 Anonymous call/CID Block Serv fast busy/15 minute drop
Replies: 50
Views: 49306

Re: Incoming calls dropping

2020-01-20 - 10:48 (EST) ISSUE SOLVED After more than 4 hours of calls test, I found what cause the outgoing call drop. Before the migration, blocked CID calls was showing "ANONYMOUS". After the migration, blocked CID calls show "unavailable". The issue is with the Caller ID. I ...
by Cyber
01/30/2020
Forum: Community Support
Topic: *67 Anonymous call/CID Block Serv fast busy/15 minute drop
Replies: 50
Views: 49306

Re: Incoming calls dropping

Before the migration, I never had all these issues. All my outgoings calls to cell phones (Koodo, Telus) or landlines drops at 15 minutes and 04 seconds. My router Asuswrt-Merlin (RT-AC68U) SIP Passthrough is set on "Enabled + NAT Helper". I tested with SIP Passthrough on "disabled&qu...
by Cyber
01/29/2020
Forum: Community Support
Topic: *67 Anonymous call/CID Block Serv fast busy/15 minute drop
Replies: 50
Views: 49306

*67 Anonymous call/CID Block Serv fast busy/15 minute drop

@Liptonbrisk,

I now suffer from a new issue.

Outgoing calls disconnect after 15 minutes when calling cellulars phones or landlines. :x

No dropping calls between freephoneline SIP calls.

Incoming calls are not affected :?
by Cyber
01/28/2020
Forum: Community Support
Topic: Incoming calls dropping
Replies: 12
Views: 11924

Re: Incoming calls dropping

1)Set Register Expires to 3600. Navigate to Voice-->LINE 1 (or whichever line you’re using for FPL)-->Proxy and Registration -->Register Expires should be 3600 seconds That's the interval. I was thinking that Register Expires and Registration Interval was two differents things because on the VoIP U...
by Cyber
01/28/2020
Forum: Community Support
Topic: Incoming calls dropping
Replies: 12
Views: 11924

Re: Incoming calls dropping

I just noticed you're using Asuswrt-Merlin. I use it and recommend it as well. Ensure SIP Passthrough (this is SIP ALG in Asus routers) is set to "Enabled + NAT Helper" under Advanced settings-->WAN-->NAT Passthrough in your router. You're right. I'm using Asuswrt-Merlin (RT-AC68U_384.14_...
by Cyber
01/27/2020
Forum: Community Support
Topic: Incoming calls dropping
Replies: 12
Views: 11924

Re: Incoming calls dropping

@Liptonbrisk, Yes, I configured VIA settings as your said when I did my previous tests. Same issue on voip and voip2 proxy servers. Issue solved on voip4.freephoneline.ca:6060 Since there is four SPA112 that stopped functionning normally on voip and voip2, I still continue to affirm that there is a ...
by Cyber
01/27/2020
Forum: Community Support
Topic: Incoming calls dropping
Replies: 12
Views: 11924

Re: Incoming calls dropping

@Liptonbrisk, Me and my friends are using FPL since 8 years and we never had issue before the migration occurred on january 23. Same issue using voip2.freephoneline.ca (Voice... Line 1 ... SIP Settings) I was using 5060 as SIP Port. I changed it per your recommendation. Same issue. (Voice... Line 2 ...
by Cyber
01/26/2020
Forum: Community Support
Topic: Incoming calls dropping
Replies: 12
Views: 11924

Re: Incoming calls dropping

Since the migration starting january 23, a major bug is occuring for me, my friends and my parents. Incoming calls and outgoing calls from my FPL line to other FPL numbers are not working. When I call, there is no ringtones and the voicemail start after 15-20 seconds. Using my Koodo cellphone, I can...
by Cyber
02/09/2015
Forum: Suggestions & Feedback
Topic: *REVISED* (Cisco/Linksys ATA) QUEBEC DIAL PLAN
Replies: 0
Views: 6174

*REVISED* (Cisco/Linksys ATA) QUEBEC DIAL PLAN

This is a repost of a previous topic ( source ) that was locked. I had to remove x11S0 from Cisco/Linksys dial plan because my oversea call 011 was not working. BEFORE: (911S0|<311:5148720311>S0|<411:18005551212>S0|<511:18883550511>S0|<811:18003613977>S0| x11S0 |*xxS0|[2-9]xxxxxxxxxS0|1xxxxxxxxxxS0...
by Cyber
02/09/2015
Forum: Support Technique Français
Topic: Plan de numérotation en Français
Replies: 20
Views: 53089

Oversea call 011 dial plan bug

I had to remove x11S0 from linksys dial string because my oversea call 011 was not working. BEFORE: (911S0|<311:5148720311>S0|<411:18005551212>S0|<511:18883550511>S0|<811:18003613977>S0| x11S0 |*xxS0|[2-9]xxxxxxxxxS0|1xxxxxxxxxxS0|011xxxxxxxxxxxx.|1900x.!|1976x.!) AFTER: (911S0|<311:5148720311>S0|<...
by Cyber
01/20/2015
Forum: General Discussions
Topic: texting to phones - non-fongo or otherwise
Replies: 11
Views: 15283

Re: texting to phones - non-fongo or otherwise

bridonca wrote:check mark receive cellular SMS.
This option is for receiving your regular cellular SMS into your fongo client.
by Cyber
01/19/2015
Forum: General Discussions
Topic: texting to phones - non-fongo or otherwise
Replies: 11
Views: 15283

Re: texting to phones - non-fongo or otherwise

bridonca wrote: Nice feature is if you have a phone plan with free incoming texts, you can set the fongo client to forward text to your phone
I did not find this option in the fongo client for android. Can you please explain the procedure or take a screenshot of the option to forward SMS to the phone.

Thanks
by Cyber
11/30/2014
Forum: Community Support
Topic: they hear me but i could not hear them
Replies: 16
Views: 13916

Router


D-Link DIR-615 is a garbage router for VoIP and the brand itself is a garbage. These brands are on my blacklist: D-Link, TP-Link, Netgear, Belkin/Linksys.

If you are shopping for a new router and want a worry free experience with VoIP :

ASUS RT-AC68U
ASUS RT-AC87U
by Cyber
11/30/2014
Forum: Community Support
Topic: they hear me but i could not hear them
Replies: 16
Views: 13916

Re: they hear me but i could not hear them


Thomson DCM475 is only a cable modem.

This IS NOT a router. You can't put a cable modem in bridge mode.
by Cyber
06/12/2014
Forum: Community Support
Topic: No sound from the other side
Replies: 3
Views: 3136

Re: No sound from the other side


I strongly suggest you to purchase SIP Unlock Key and use 3CXPhone 6 as softphone.
by Cyber
06/09/2014
Forum: Community Support
Topic: 3CXPhone for Windows 12.0.35528.0
Replies: 13
Views: 9689

Re: 3CXPhone for Windows 12.0.35528.0

@Jake,

Thanks for your test.

We can now confirm that 3CXPhone v12 is NOT WORKING with Fongo, Freephoneline.

3CXPhone v6 is working perfectly.
by Cyber
06/09/2014
Forum: Community Support
Topic: 3CXPhone for Windows 12.0.35528.0
Replies: 13
Views: 9689

Re: 3CXPhone for Windows 12.0.35528.0

Jake wrote:I have the v6 running fine, I have not tried with v12. I will play around with it and let you know how I get on.
Can you try it?

3CXPhone v12 is way more updated!!


EDIT: 3CXPhone 6 working. Connected "On Hook".
by Cyber
06/09/2014
Forum: Community Support
Topic: 3CXPhone for Windows 12.0.35528.0
Replies: 13
Views: 9689

Re: 3CXPhone for Windows 12.0.35528.0

I will try the 3CXPhone v6 and let you know.
by Cyber
06/08/2014
Forum: Community Support
Topic: 3CXPhone for Windows 12.0.35528.0
Replies: 13
Views: 9689

Re: 3CXPhone for Windows 12.0.35528.0

@bridonca, I did enter 10 times my login starting by 1 and my password. I saw in my config : [08.06.2014 22:43:54.225][16] 22:43:54.225 pjsua_core.c !.RX 571 bytes Response msg 401/REGISTER/cseq=35617 (rdata0A8B473C) from UDP 98.143.96.126:5060:SIP/2.0 401 Unauthorized Maybe the user-agent name is n...
by Cyber
06/08/2014
Forum: Community Support
Topic: 3CXPhone for Windows 12.0.35528.0
Replies: 13
Views: 9689

3CXPhone for Windows 12.0.35528.0

Hello,

Is there someone here who successfully configured 3CXPhone for Windows v12.0.35528.0 with Freephoneline?

Any help is welcome :)


Sadly 3CXPhone v12 is not compatible with VoIP providers like Fongo, Freephoneline.

You need 3CXPhone v6