Fongo Community Forums

I have been having some issues with FPL since yesterday morning. I cannot make any outgoing calls. I get an error stating "that password is not valid". FPL website call logs show and error of "Unallocated (unassigned) number" My Obi ATA is registered and shows: SP1 Service Status...

Thank you. Yes, it was just a matter of waiting. It's working now. Thanks again.

I just set up an Obi device for a friend last week. Worked perfectly with the free number we got from FPL. Paid for VoIP unlock key. Ported number from Bell. This morning got an email that number was ported. Made changes to Obi device for new number but its not registering (new ported number shows i...

There was an outage this morning I believe from 7:30 to 8:30... All calls were very choppy and freephoneline.ca was down too

I am seriously fed up of FPL. When I was having issues with sound - they asked that I change the sip server to voip4.freephoneline.ca:6060. I changed it and the quality was slightly better. Then I changed my codec to G711a and it was slightly better. But then the call fwding stopped working. The hou...

Still have an issue with call fwd

... Perhaps you should fix your FPL issue sooner or look for another provider. ... Thanks, x 100 :P Umm... There is no need to fix.. Apparently only GV XMPP gateway will no longer work. The sipsorcery GV mechanism uses the GV web page rather than the XMPP gateway. For the time being my advice would...

I am having the same issues. There seems to always be issues with FPL lately. Never does it work fine. This evening when I have call fwd set up, the house phone does not ring. The call goes to my cell (and should fwd to my wife's cell after), but just goes to my cell only. When I disable call fwd, t...

Hi there, My guess is that there are some settings that need to be adjusted with FPL. You cannot compare FPL with GV. In fact, GV will not work after may 15- as far as I heard. http://blog.obihai.com/2013/10/important-message-about-google-voice.html Perhaps you should fix your FPL issue sooner or l...

Hi there, Do you connect directly to out sip servers or you are using a third party vendor (sip broker)? Please let me know. Thanks, I use sipsorcery. However, I have also tried and tested by disconnecting the third party and have the same issues. Hi there, You might need to escalate this to sipsoc...

I've been told by a few people now that while speaking on the phone the audio seems to fade out and fluctuate, almost as if the tail end of what I am saying is getting cutoff. Not sure if this can be attributed to my ATA, my router, my ISP... Anyone experience this or have any suggestions. I usuall...

Hi there,

Do you connect directly to out sip servers or you are using a third party vendor (sip broker)?

Please let me know.

Thanks,[/quote]


I use sipsorcery. However, I have also tried and tested by disconnecting the third party and have the same issues.

Please can anyone help? Thanks! Hi there, Can you confirm that: a) the IP address of your ATA device is not in DMZ b) your device is setup as per FPL gudelines below: http://support.freephoneline.ca/entries/23120323-VoIP-Unlock-Key-Credentials let me know. Thanks, I have confirmed that the ATA is n...

Please can anyone help? Thanks!

Here is my dial plan on the ATA

(911S0|[2-9]xxxxxxxxxS0|1[2-9]xx[2-9]xxxxxxS0|011[2-9]xx.<:@gw1>|<#1,:>xx.<:@gw1>|<:416>310xxxxS0|1900!|*xx|<**,:>[x*][x*].<:@sipbroker.com>|<311:4163922489>S0)

Whenever I call anyone they say that they can barely hear me after a 30secs or so. They say it sounds like I am in a tunnel.

What settings on the ATA do I need to change to get the sound working properly please?

I have opened a ticket.

Got a great response! It's working now.

Aggressive timers were noted as the issues.

I turned off the ATA for an hour. Still the same

Now what??

@User Cid - Please can you create your own thread?

The chances are your connection was being blocked because of a too frequent registration period. It puts a temporary block against your account. This is a change that has just happened to the voip2 server. The easiest way to fix this is to switch off the ATA (or unregister the trunk) for 20 minutes...

Make sure all the settings are correct according to this http://support.freephoneline.ca/entries/23120323-VoIP-Unlock-Key-Credentials The reason you probably moved to voip2 is probably the same reason you are not getting calls now. I am guessing here, but pay attention to the "Register Expires...

Jake wrote:That sounds like your ATA is not registered.

Were you registered to voip2 by any chance? If so you need to double check your settings and make sure all your registry timers are correct.

It is registered... Using voip2

Registry timers??

BTW - This was working fine until this morning...

Tried disabling FM settings and when trying to call my number it goes straight to VM.

Added my cell back and it fwds, without ringing..

What's going on at FPL?? There always seems to be an issue recently.... Others not able to hear and now starting today, anyone calling forwards directly to my cell. Does not ring at home...

Tried with the default plan and same issue. I just get beeps if I try any star codes.

The regional tab on the AT has all the codes listed and none works

Have you tried the standard dial plan (just for testing)? I have a friend that uses the default dial plan on their PAP2T and the * codes work OK for them. Could you explain what you are getting, if anything, and what it is you are trying to do. When i try the codes, i get nothing. What is the defau...