Search found 2669 matches
- 10/28/2023
- Forum: Community Support
- Topic: Freephoneline and Yealink VOIP phone
- Replies: 6
- Views: 10786
Re: Freephoneline and Yealink VOIP phone
How do I get the unlock Key? Login at https://www.freephoneline.ca/showSipSettings. You'll see information similar to what hanke posted. Basically, your VoIP unlock key is your SIP Username and SIP Password that's shown after logging in at https://www.freephoneline.ca/showSipSettings. VoIP Unlock k...
- 10/21/2023
- Forum: Community Support
- Topic: [Resolved] Please Cancel my Fongo Wireless Account
- Replies: 10
- Views: 6500
Re: Please Cancel my Fongo Wireless Account as REQUESTED
Since Receiving another Email, I Consider this Matter to be RESOLVED Okay, I changed the thread title. Additionally, I have an ANDROID 8 Phone- which the Service can Not be Downloaded and Installed from Google Play. Nor, does Fongo - Offer Download Links, on their Own Site. Fongo Wireless doesn’t r...
- 10/20/2023
- Forum: Community Support
- Topic: [Resolved] Please Cancel my Fongo Wireless Account
- Replies: 10
- Views: 6500
Re: Please Cancel my Fongo Wireless Account as REQUESTED
It was not able to connect or send the message. Unless the cellular data signal was weak at the spot in your home where you were using the app, I'm not sure why the Fongo Mobile app was unable to connect. If you see a "Fongo Connection Failed" message, the associated troubleshooting artic...
- 10/20/2023
- Forum: Community Support
- Topic: [Resolved] Please Cancel my Fongo Wireless Account
- Replies: 10
- Views: 6500
Re: New Account- New Sim Card- New Phone - No In/Out Calling
I thought I would be able to make Phone Call with the Sim Card - Without a Wifi Connection You can using the Fongo Mobile app, which requires cellular data that the Fongo Wireless sim card provides, to make calls. A Wi-Fi connection is not required. The amount of cellular data provided per month is...
- 10/10/2023
- Forum: Community Support
- Topic: Fongo 2023.10 quits 2 seconds after launch with iOS 12.5.7
- Replies: 3
- Views: 3144
Re: Fongo 2023.10 quits 2 seconds after launch with iOS 12.5
Will this be fixed in a newer Fongo version or are they dropping support for Iphone 5s (IOS 12.5.7) I suspect only Fongo support staff knows, and they are not obliged to respond here. If you want a response (and to ensure the issue is reported to Fongo Support staff), submit a ticket at https://sup...
- 10/10/2023
- Forum: Community Support
- Topic: Fongo Mobile App Hacked
- Replies: 9
- Views: 4863
Re: Fongo Mobile App Hacked
To answer your question, yes, BMO does utilize two-factor authentication (2FA) for logging into their banking accounts. When suspicious or uncommon activity is detected, or when logging in from a new device, they send a verification code to the registered phone number or email, which indeed acts as...
- 10/07/2023
- Forum: Community Support
- Topic: Fongo Mobile App Hacked
- Replies: 9
- Views: 4863
Re: Fongo Mobile App Hacked
It does mean that during the attack itself I was not logged out of my phone, and therefore they could not have intercepted the code by logging into the app from their device. I find the wording on the Fongo site somewhat misleading, insofar as I can sign into the same Fongo Mobile account on two iP...
- 10/07/2023
- Forum: Community Support
- Topic: Fongo Mobile App Hacked
- Replies: 9
- Views: 4863
Re: Fongo Mobile App Hacked
Only one login can be active at any time. The most recent login is the active one. https://support.fongo.com/hc/en-us/articles/212435266-Using-Fongo-Mobile-on-multiple-devices-#:~:text=While%20you%20can%20install%20Fongo,the%20last%20logged%20in%20device. “While you can install Fongo on multiple dev...
- 10/07/2023
- Forum: Community Support
- Topic: Fongo 2023.10 quits 2 seconds after launch with iOS 12.5.7
- Replies: 3
- Views: 3144
Re: Fongo 2023.10 quits 2 seconds after launch with iOS 12.5
I am unable to test anything other than iOS 17.0.3 at the moment. Possibly other users (less likely given the obsolete iOS version being used that is no longer supported and updated by Apple) or Fongo Support staff has access to the iOS version you’re using. These are user-to-user support forums. Fo...
- 10/05/2023
- Forum: Community Support
- Topic: [Resolved by removing STUN] No dial tone with HT-287
- Replies: 13
- Views: 17517
Re: [Resolved] No tonality with my VOIP FPL
STUN is not enabled by default.
Thank you for updating me. I'm glad your service is working.
Thank you for updating me. I'm glad your service is working.
- 10/05/2023
- Forum: Community Support
- Topic: [Resolved by removing STUN] No dial tone with HT-287
- Replies: 13
- Views: 17517
Re: No tonality with my VOIP FPL
Yahooooo... it is working. Thank you very much. Did you have a STUN server entered? I guess you did. STUN creates an additional point of failure. When the STUN server goes down, your FPL service goes down too. Don't use STUN. Anyway, that's great that your ATA is registered. Thanks for letting me k...
- 10/05/2023
- Forum: Community Support
- Topic: [Resolved by removing STUN] No dial tone with HT-287
- Replies: 13
- Views: 17517
Re: No tonality with my VOIP FPL
MrRebooting wrote:
For the STUN, this mean NAT Traversal should be No or Yes (with empty server)?
Yes with empty server
Also, try changing SIP server to "voip4.freephoneline.ca:6060" without the quotation marks.
- 10/05/2023
- Forum: Community Support
- Topic: [Resolved by removing STUN] No dial tone with HT-287
- Replies: 13
- Views: 17517
Re: No tonality with my VOIP FPL
I tried with the desktop app and works. I was able to call from my FPL to my cell phone. The interval of the flashing is 4 seconds and the errors codes are 103E and 105E. Do you get two error codes? E105E means a STUN issue Don't use STUN. Are you using STUN in the ATA? Don't. Using STUN introduces...
- 10/05/2023
- Forum: Community Support
- Topic: [Resolved by removing STUN] No dial tone with HT-287
- Replies: 13
- Views: 17517
Re: No tonality with my VOIP FPL
Hello 1) Busy line 2) Nop, I never called the 911 Okay, I wanted to see whether your FPL account is blocked. I suspect it is not blocked. If you want to ensure it's not, you can try to provision your FPL account on a SIP app, or try the Freephoneline desktop app on a Windows PC: https://forum.fongo...
- 10/04/2023
- Forum: Community Support
- Topic: [Resolved by removing STUN] No dial tone with HT-287
- Replies: 13
- Views: 17517
Re: No tonality with my VOIP FPL
Thanks. I performed the steps and my ATA is still not registred and I have no tonality. 1) What is the answer to my first question? What do you hear after dialing a phone number, despite not hearing a dial tone? 2) Have you dialed 911 recently? 3) What does the light pattern on the front of the ATA...
- 10/04/2023
- Forum: Community Support
- Topic: [Resolved by removing STUN] No dial tone with HT-287
- Replies: 13
- Views: 17517
Re: No tonality with my VOIP FPL
If you attempt to make an outbound call, do you hear a message stating that your account is blocked? If so, visit https://forum.fongo.com/viewtopic.php?f=8&t=20537. Otherwise, click https://forum.fongo.com/viewtopic.php?f=8&t=20539 and follow the steps, step by step, down the list. You can s...
- 10/03/2023
- Forum: Community Support
- Topic: Fongo Mobile App Hacked
- Replies: 9
- Views: 4863
Re: Fongo Mobile App Hacked
I believe if Fongo can provide all of the details about what happened I question whether service providers, in general, will give that information to end users without law enforcement (police) making a request. Would you recommend submitting a complaint with the CCTS at this point? I can't recommen...
- 09/30/2023
- Forum: Community Support
- Topic: Fongo Mobile App Hacked
- Replies: 9
- Views: 4863
Re: Fongo Mobile App Hacked
Fri Sept 20th, 2023 September 20, 2023 isn't Friday. (free) fongo mobile account access my BMO bank account Can BMO 2FA texts be received by free Fongo Mobile accounts without paying for a texting add-on? https://support.fongo.com/hc/en-us/articles/212434926-Activation-authentication-or-marketing-t...
- 09/23/2023
- Forum: Community Support
- Topic: [Resolved] copy voicemail to email not working
- Replies: 3
- Views: 8548
Re: [Resolved] copy voicemail to email either not working
Thank you for checking. I did some more testing. The problem isn't Fongo. The problem involves filtering when a third party domain name email service is involved. Fibernetics ---> ISP email works Fibenetics --> 3rd party domain email service --> ISP email doesn't work The ISP's email service is filt...
- 09/23/2023
- Forum: Community Support
- Topic: [Resolved] copy voicemail to email not working
- Replies: 3
- Views: 8548
Re: copy voicemail to email either delayed or not working
Over 9 hours later, the emails still haven’t arrived. I checked my online webmail spam folder as well.
- 09/22/2023
- Forum: Community Support
- Topic: [Resolved] copy voicemail to email not working
- Replies: 3
- Views: 8548
[Resolved] copy voicemail to email not working
I just noticed the copy setting for voicemail to email is not working at the time of writing. I tested with a Fongo Mobile and Freephoneline account. If anyone is concerned, I've tried to notify Fongo. Voicemail message waiting indicator triggers relatively quickly, however. The email just never arr...
- 09/17/2023
- Forum: Community Support
- Topic: [Resolved] Thomson Technicolor TG588 + FreePhoneLine
- Replies: 7
- Views: 10815
Re: Thomson Technicolor TG588 + FreePhoneLine
Found a simple solution in the TG588 GUI menu. Toolbox > Firewall > Security Level: Standard (not changable) Just needed to enter Device:VOIP ATA's Mac_address + Protocol:UDP + Port range:5060-5061 If the TG588 is now allowing or forwarding all inbound traffic via the specified ports from any sourc...
- 09/16/2023
- Forum: Community Support
- Topic: [Resolved] Thomson Technicolor TG588 + FreePhoneLine
- Replies: 7
- Views: 10815
Re: Thomson Technicolor TG588 + FreePhoneLine
I have entered "voip4.freephoneline.ca:6060" into all 3 lines needed the address: (before they were "voip.freephoneline.ca") <proxyAddress>voip4.freephoneline.ca:6060</proxyAddress> <regAddress>voip4.freephoneline.ca:6060</regAddress> <natKeepAliveDestination>voip4.freephoneline...
- 09/15/2023
- Forum: Community Support
- Topic: [Resolved] Thomson Technicolor TG588 + FreePhoneLine
- Replies: 7
- Views: 10815
Re: Thomson Technicolor TG588 + FreePhoneLine
1)I have a TG588V (not v2), SIP ALG is not available in the GUI menu.However, using telnet, I have access to its CLI commands. just need to go through them to find any command related to SIP ALG. If SIP ALG is enabled with no way of disabling it, then try voip.freephoneline.ca:6060 VDV21 Again, I'm...
- 09/14/2023
- Forum: Community Support
- Topic: [Resolved] Thomson Technicolor TG588 + FreePhoneLine
- Replies: 7
- Views: 10815
Re: Thomson Technicolor TG588 + FreePhoneLine
SIP ALG and router NAT settings don't play well universally with all SIP services. Just because they may work well with one doesn't mean they will for another. 1) Disable SIP ALG: https://www.yay.com/faq/voip-network/sip-alg-technicolor-tg588v-v2/ (see if the option is available to you; if it's hidd...