Search found 394 matches

by seagame2001
02/01/2013
Forum: Community Support
Topic: Time/date setting for VM--5 hours off
Replies: 7
Views: 9132

Re: Time/date setting for VM--5 hours off

You can log in to your fongo ATA and change the time zone see if that help or not
by seagame2001
02/01/2013
Forum: Community Support
Topic: Replacement Grandstream Handytone-286
Replies: 2
Views: 4250

Re: Replacement Grandstream Handytone-286

you bought it from Fongo?
by seagame2001
02/01/2013
Forum: Community Support
Topic: How long does it take to get response from FPL support team?
Replies: 11
Views: 6881

Re: How long does it take to get response from FPL support t

I was able to port my number from online store, that's awesome, thanks Mike. Here are the steps: * register desktop app in "App Settings" you will be assigned an account phone number which does not matter, I guess it won't be used after the number porting * go to "Online Store" ...
by seagame2001
01/29/2013
Forum: Community Support
Topic: Incoming / outgoing call delays
Replies: 13
Views: 8644

Re: Incoming / outgoing call delays

do you have another ATA device to test it?
by seagame2001
01/29/2013
Forum: Community Support
Topic: Incoming Calls Not Possible After Porting
Replies: 7
Views: 6424

Re: Incoming Calls Not Possible After Porting

Hi, Steve, Bing Kol. Thank you for your responses. Yes, I have received the e-mail saying porting is completed. It's been over 10 days now but yet I don't believe the porting was done properly. Worse still, I have e-mail tech support last week and no one has yet gotten back to me. Does anyone know ...
by seagame2001
01/29/2013
Forum: Community Support
Topic: First time user setup
Replies: 2
Views: 4077

Re: First time user setup

syednoor wrote:I mean, first time using freephoneline..pls help out.

download pdf file and follow the instruction http://forum.fongo.com/viewtopic.php?f=15&t=310
by seagame2001
01/28/2013
Forum: Community Support
Topic: Incoming Calls Not Possible After Porting
Replies: 7
Views: 6424

Re: Incoming Calls Not Possible After Porting

Porting time usually take about 10 business day and you will receive email when the port was completed
by seagame2001
01/28/2013
Forum: Community Support
Topic: Home phone adapter
Replies: 4
Views: 6424

Re: Home phone adapter

Google for Grandstream HT701 then you can read it from there

They have different models
by seagame2001
01/28/2013
Forum: Community Support
Topic: About SMS
Replies: 5
Views: 5551

Re: About SMS

You need data plan or wifi to receiving SMS

I can receive SMS from other carriers in Canada but I can not send it out cause I don't purchase SMS plan with DV yet
by seagame2001
01/27/2013
Forum: Suggestions & Feedback
Topic: Site Suggestion
Replies: 8
Views: 10582

Re: Site Suggestion

They are working to expand their DID area codes. Fongo will try to improve their service for their customers and they work hard to make it better
by seagame2001
01/26/2013
Forum: Community Support
Topic: Incoming / outgoing call delays
Replies: 13
Views: 8644

Re: Incoming / outgoing call delays

factory reset your device and re-enter SIP back
by seagame2001
01/26/2013
Forum: Community Support
Topic: Time to rejoice folks. I'm back in business!
Replies: 6
Views: 4649

Re: Time to rejoice folks. I'm back in business!

Well listen to this. My lines were not working for over two weeks, until today. I tried many things but none of them solved the issue. I decided to try a different VoIP adapter and my lines worked. Then I decided to do a factory reset on my PAP2 and re-enter all my freephoneline settings and it wor...
by seagame2001
01/26/2013
Forum: Suggestions & Feedback
Topic: Please Support +888 U.N. Disaster Relief Call Routing
Replies: 4
Views: 7544

Re: Please Support +888 U.N. Disaster Relief Call Routing

Yes I wish they will have iNum soon or later but I don't think it will happen soon cause Fongo had tone of problem lately, but I did not have any problem at all.
by seagame2001
01/24/2013
Forum: Community Support
Topic: Freephoneline Down
Replies: 132
Views: 135423

Re: Freephoneline Down

oh no just reset your unit and re-enter the info again
by seagame2001
01/24/2013
Forum: Suggestions & Feedback
Topic: Site Suggestion
Replies: 8
Views: 10582

Re: Site Suggestion

The site does not have the list like other but when you sign up and pick the city that you want then you will know

They are working to improve the site. Right now they just have this http://www.freephoneline.ca/cityListing
by seagame2001
01/23/2013
Forum: Community Support
Topic: How do I order fongo home phone?
Replies: 18
Views: 21144

Re: How do I order fongo home phone?

yes that's correct

Fongo charge $4.95 month service
by seagame2001
01/23/2013
Forum: Community Support
Topic: FPL is down - 1/23/2013
Replies: 9
Views: 5958

Re: FPL is down - 1/23/2013

It's up and running here landline and iphone
by seagame2001
01/23/2013
Forum: General Discussions
Topic: FPL OUT AGAIN!!!! VAUGHAN AREA
Replies: 10
Views: 10802

Re: FPL OUT AGAIN!!!! VAUGHAN AREA

It's OK here too
by seagame2001
01/21/2013
Forum: Community Support
Topic: Who else is having issues with freephoneline?
Replies: 36
Views: 22764

Re: Who else is having issues with freephoneline?

I'm using a VOIP adapter and haven't had service for a week and a half now. I changed nothing in my adapter settings. All of a sudden both lines just stopped working around the time when many other people started having issues. Several emails to tech support have gone unanswered. I emailed a fongo ...
by seagame2001
01/21/2013
Forum: Community Support
Topic: OBi 100 call display
Replies: 5
Views: 4008

Re: OBi 100 call display

rooster wrote:Hello All,

Just got an OBi 100

Cannot get call display to work. When I call someone, only my number show up but not my name. I was using pap2t and everything was no problem.
Can some one please help.

TIA

you can't add any special character just + & ? or # so on

Just name only
by seagame2001
01/21/2013
Forum: Community Support
Topic: Home phone adapter
Replies: 4
Views: 6424

Re: Home phone adapter

Yes you can use with other voip provider as long as you can login to your voip adapter to change setup for new provider

Fongo adapter you can log in any time to change setup
by seagame2001
01/21/2013
Forum: Community Support
Topic: Issue with buying world credit
Replies: 6
Views: 8622

Re: Issue with buying world credit

Well I keep tell you guys need phone support back to help new user who is not great with computer skill.

an other issue like over charge long distance credit or could not buy voip unlock key and so on
by seagame2001
01/21/2013
Forum: Suggestions & Feedback
Topic: Suggestions for SMS rate
Replies: 7
Views: 9779

Re: Suggestions for SMS rate

I got free from DV for awhile ago from wireless provider already
by seagame2001
01/20/2013
Forum: Community Support
Topic: Help!!!Other End Keeps hearing Break Ups
Replies: 1
Views: 2091

Re: Help!!!Other End Keeps hearing Break Ups

what kinda router do you have?
by seagame2001
01/20/2013
Forum: Community Support
Topic: Bell Fibe Internet with Fongo Home Phone
Replies: 14
Views: 16735

Re: Bell Fibe Internet with Fongo Home Phone

I think if you use ATA 9V or less will not give enough power for other jacks in your house