Search found 394 matches
- 02/01/2013
- Forum: Community Support
- Topic: Time/date setting for VM--5 hours off
- Replies: 7
- Views: 9132
Re: Time/date setting for VM--5 hours off
You can log in to your fongo ATA and change the time zone see if that help or not
- 02/01/2013
- Forum: Community Support
- Topic: Replacement Grandstream Handytone-286
- Replies: 2
- Views: 4250
Re: Replacement Grandstream Handytone-286
you bought it from Fongo?
- 02/01/2013
- Forum: Community Support
- Topic: How long does it take to get response from FPL support team?
- Replies: 11
- Views: 6881
Re: How long does it take to get response from FPL support t
I was able to port my number from online store, that's awesome, thanks Mike. Here are the steps: * register desktop app in "App Settings" you will be assigned an account phone number which does not matter, I guess it won't be used after the number porting * go to "Online Store" ...
- 01/29/2013
- Forum: Community Support
- Topic: Incoming / outgoing call delays
- Replies: 13
- Views: 8644
Re: Incoming / outgoing call delays
do you have another ATA device to test it?
- 01/29/2013
- Forum: Community Support
- Topic: Incoming Calls Not Possible After Porting
- Replies: 7
- Views: 6424
Re: Incoming Calls Not Possible After Porting
Hi, Steve, Bing Kol. Thank you for your responses. Yes, I have received the e-mail saying porting is completed. It's been over 10 days now but yet I don't believe the porting was done properly. Worse still, I have e-mail tech support last week and no one has yet gotten back to me. Does anyone know ...
- 01/29/2013
- Forum: Community Support
- Topic: First time user setup
- Replies: 2
- Views: 4077
Re: First time user setup
syednoor wrote:I mean, first time using freephoneline..pls help out.
download pdf file and follow the instruction http://forum.fongo.com/viewtopic.php?f=15&t=310
- 01/28/2013
- Forum: Community Support
- Topic: Incoming Calls Not Possible After Porting
- Replies: 7
- Views: 6424
Re: Incoming Calls Not Possible After Porting
Porting time usually take about 10 business day and you will receive email when the port was completed
- 01/28/2013
- Forum: Community Support
- Topic: Home phone adapter
- Replies: 4
- Views: 6424
Re: Home phone adapter
Google for Grandstream HT701 then you can read it from there
They have different models
They have different models
- 01/28/2013
- Forum: Community Support
- Topic: About SMS
- Replies: 5
- Views: 5551
Re: About SMS
You need data plan or wifi to receiving SMS
I can receive SMS from other carriers in Canada but I can not send it out cause I don't purchase SMS plan with DV yet
I can receive SMS from other carriers in Canada but I can not send it out cause I don't purchase SMS plan with DV yet
- 01/27/2013
- Forum: Suggestions & Feedback
- Topic: Site Suggestion
- Replies: 8
- Views: 10582
Re: Site Suggestion
They are working to expand their DID area codes. Fongo will try to improve their service for their customers and they work hard to make it better
- 01/26/2013
- Forum: Community Support
- Topic: Incoming / outgoing call delays
- Replies: 13
- Views: 8644
Re: Incoming / outgoing call delays
factory reset your device and re-enter SIP back
- 01/26/2013
- Forum: Community Support
- Topic: Time to rejoice folks. I'm back in business!
- Replies: 6
- Views: 4649
Re: Time to rejoice folks. I'm back in business!
Well listen to this. My lines were not working for over two weeks, until today. I tried many things but none of them solved the issue. I decided to try a different VoIP adapter and my lines worked. Then I decided to do a factory reset on my PAP2 and re-enter all my freephoneline settings and it wor...
- 01/26/2013
- Forum: Suggestions & Feedback
- Topic: Please Support +888 U.N. Disaster Relief Call Routing
- Replies: 4
- Views: 7544
Re: Please Support +888 U.N. Disaster Relief Call Routing
Yes I wish they will have iNum soon or later but I don't think it will happen soon cause Fongo had tone of problem lately, but I did not have any problem at all.
- 01/24/2013
- Forum: Community Support
- Topic: Freephoneline Down
- Replies: 132
- Views: 135423
Re: Freephoneline Down
oh no just reset your unit and re-enter the info again
- 01/24/2013
- Forum: Suggestions & Feedback
- Topic: Site Suggestion
- Replies: 8
- Views: 10582
Re: Site Suggestion
The site does not have the list like other but when you sign up and pick the city that you want then you will know
They are working to improve the site. Right now they just have this http://www.freephoneline.ca/cityListing
They are working to improve the site. Right now they just have this http://www.freephoneline.ca/cityListing
- 01/23/2013
- Forum: Community Support
- Topic: How do I order fongo home phone?
- Replies: 18
- Views: 21144
Re: How do I order fongo home phone?
yes that's correct
Fongo charge $4.95 month service
Fongo charge $4.95 month service
- 01/23/2013
- Forum: Community Support
- Topic: FPL is down - 1/23/2013
- Replies: 9
- Views: 5958
Re: FPL is down - 1/23/2013
It's up and running here landline and iphone
- 01/23/2013
- Forum: General Discussions
- Topic: FPL OUT AGAIN!!!! VAUGHAN AREA
- Replies: 10
- Views: 10802
Re: FPL OUT AGAIN!!!! VAUGHAN AREA
It's OK here too
- 01/21/2013
- Forum: Community Support
- Topic: Who else is having issues with freephoneline?
- Replies: 36
- Views: 22764
Re: Who else is having issues with freephoneline?
I'm using a VOIP adapter and haven't had service for a week and a half now. I changed nothing in my adapter settings. All of a sudden both lines just stopped working around the time when many other people started having issues. Several emails to tech support have gone unanswered. I emailed a fongo ...
- 01/21/2013
- Forum: Community Support
- Topic: OBi 100 call display
- Replies: 5
- Views: 4008
Re: OBi 100 call display
rooster wrote:Hello All,
Just got an OBi 100
Cannot get call display to work. When I call someone, only my number show up but not my name. I was using pap2t and everything was no problem.
Can some one please help.
TIA
you can't add any special character just + & ? or # so on
Just name only
- 01/21/2013
- Forum: Community Support
- Topic: Home phone adapter
- Replies: 4
- Views: 6424
Re: Home phone adapter
Yes you can use with other voip provider as long as you can login to your voip adapter to change setup for new provider
Fongo adapter you can log in any time to change setup
Fongo adapter you can log in any time to change setup
- 01/21/2013
- Forum: Community Support
- Topic: Issue with buying world credit
- Replies: 6
- Views: 8622
Re: Issue with buying world credit
Well I keep tell you guys need phone support back to help new user who is not great with computer skill.
an other issue like over charge long distance credit or could not buy voip unlock key and so on
an other issue like over charge long distance credit or could not buy voip unlock key and so on
- 01/21/2013
- Forum: Suggestions & Feedback
- Topic: Suggestions for SMS rate
- Replies: 7
- Views: 9779
Re: Suggestions for SMS rate
I got free from DV for awhile ago from wireless provider already
- 01/20/2013
- Forum: Community Support
- Topic: Help!!!Other End Keeps hearing Break Ups
- Replies: 1
- Views: 2091
Re: Help!!!Other End Keeps hearing Break Ups
what kinda router do you have?
- 01/20/2013
- Forum: Community Support
- Topic: Bell Fibe Internet with Fongo Home Phone
- Replies: 14
- Views: 16735
Re: Bell Fibe Internet with Fongo Home Phone
I think if you use ATA 9V or less will not give enough power for other jacks in your house