Search found 194 matches

by hanke
06/29/2012
Forum: General Discussions
Topic: Anyone Getting " Stutter Dial Tone Voicemail Notification "
Replies: 7
Views: 6403

Re: Anyone Getting " Stutter Dial Tone Voicemail Notificatio

Well guess no one is getting the " Stutter Dial Tone Notification " whenever you get a voice mail message. Like I said in my previous post, I was getting it but no longer, so by the sounds of it no one else is getting it either.
by hanke
06/27/2012
Forum: General Discussions
Topic: FPL and Google Voice
Replies: 5
Views: 5606

Re: FPL and Google Voice

Google Voice basically calls the phone numbers you have it setup to notify. You cannot have it terminate at an ATA directly but you can have it call a number which is hosted and connected to your ATA. The OBI setup uses the Google Talk plugin from Gmail where OBI is hosting the setup and the OBI har...
by hanke
06/27/2012
Forum: General Discussions
Topic: Anyone Getting " Stutter Dial Tone Voicemail Notification "
Replies: 7
Views: 6403

Anyone Getting " Stutter Dial Tone Voicemail Notification "

I use to get, several months ago the "Stutter Dial Tone" whenever a Voicemail message was left on my line. I have not had this since then! I realize that the " Message Waiting Indication Light " has its problems with the delayed sending to customer lines. Currently I don't even g...
by hanke
06/13/2012
Forum: Tips & Tricks From Seasoned Users
Topic: System Down This Morning (8 AM EST)
Replies: 15
Views: 19969

Down in Burlington Ontario 0810 EST

No registration to server, rebooted ATA etc and still down.

Update - Online now as of 0910hrs....working now!
by hanke
06/06/2012
Forum: General Discussions
Topic: voice mail light keep flashing.. but no voice mail
Replies: 14
Views: 13292

No Stutter Tone or MWI Any Longer With Voice Mail

Several weeks ago I had a problem with the Voice Mail Indicator Flashing and the Stutter Tone Present on my line. I had cleared all msgs and the tone and light remained. The next day the light and tone was cleared. I had sent a complaint in to Customer Service and they replied several days later ind...
by hanke
05/25/2012
Forum: General Discussions
Topic: Connection Lag
Replies: 42
Views: 32303

Down in Burlington, Ontario

No registration currently with server. Service appears to be down as of 1755 hrs. EDST.

UPDATE - Seems to be operational as of 1805hrs. Calls working now.
by hanke
04/04/2012
Forum: Community Support
Topic: Service issue, April 4th, 2012
Replies: 169
Views: 100848

Re: Is there a service problem today in Toronto?

No registration of ATA here in Burlington, Ontario at this time. Looks like we are out of service at this time.
by hanke
04/04/2012
Forum: Fongo Announcements
Topic: Service Interruption Explanation - March 18, 2012
Replies: 29
Views: 99226

Re: Service Interruption Explanation - March 18, 2012

Looks like its down. Down here in Burlington, Ontario. No ATA registration at this time.
by hanke
03/31/2012
Forum: Tips & Tricks From Seasoned Users
Topic: Porting in form
Replies: 3
Views: 5481

Re: Porting in form

I just had my number ported from Bell Canada which was started on the 14th of March. The service rep. attempted to confirm he could port my number in their system but indicated he couldnt. I told him it was odd and he said we could go ahead with it in hopes that is was possible even though he could ...
by hanke
03/28/2012
Forum: General Discussions
Topic: Is there a problem with service today?
Replies: 30
Views: 38133

Re: Is there a problem with service today?

I have same problem here In Burlington. Sorry call cannot be completed as dialed message.

Update - As of 930am...outbound calls seem to working now.
by hanke
03/18/2012
Forum: Community Support
Topic: Service issue, April 4th, 2012
Replies: 169
Views: 100848

Re: Is the FPL platform down?

Mine is down also. Burlington, Ontario.
by hanke
03/10/2012
Forum: Tips & Tricks From Seasoned Users
Topic: Outgoing call limit reached message
Replies: 8
Views: 8766

Re: Outgoing call limit reached message

I know one of the numbers was a Bell Canada line. I am not sure of the other, but none of them were VOIP or Cellphone lines. I have not experienced it since the information I posted so hopefully this is just a random problem that perhaps has cleared itself to the random destination numbers I was cal...
by hanke
03/01/2012
Forum: Tips & Tricks From Seasoned Users
Topic: Outgoing call limit reached message
Replies: 8
Views: 8766

Re: Outgoing call limit reached message

For your information Steve...today I have experienced the message when making a few calls giving me the message as stated in this topic. I try again in about 5 mins and all goes through fine. They must be doing something in the network or this is a problem slowly developing. I encountered it about 1...
by hanke
05/08/2011
Forum: Tips & Tricks From Seasoned Users
Topic: Fast Busy When Dialing Out Reponse
Replies: 0
Views: 2872

Fast Busy When Dialing Out Reponse

I recently setup my Linksys SPA2102 without any problems. It was connected directly to the cable modem and then a router after the ATA. As per the configuration instructions all went well and ATA registered right away with the FPL system. Incoming calls and audio was no problem. Problen that I encou...
by hanke
10/25/2010
Forum: Community Support
Topic: [Oct 25 2010] Issues with incoming calls
Replies: 52
Views: 54433

[Oct 25 2010] Issues with incoming calls and outbound as wel

I have the same issue as of this morning when I tried to make a call. I have 2 lines with SIP configurations and both act the same. The insufficent funds message to make the call and also...when someone calls one of the lines they get the same message. I must assume there is a problem. Thanks and ho...
by hanke
08/30/2010
Forum: Community Support
Topic: Cannot Use Callzone Service
Replies: 2
Views: 3914

Re: Cannot Use Callzone Service

My hardware is an ATA SPA3102...which has been working fine on the FPL system. I have in the past been trying to use the Callzone access when they opened it up to all Canada Calling. This was approximately in late May. Whenever I had tried it with FPL it never allowed calls to be completed, although...
by hanke
08/28/2010
Forum: Community Support
Topic: Cannot Use Callzone Service
Replies: 2
Views: 3914

Cannot Use Callzone Service

I am a CallZone user and am not able to use it with my FPL. http://www.onlinetel.com/en/callzone/callzone.html I call a local access number to me, input my account details and pswd, listen to the blurb of being able to call anywhere in Canada now for FREE, get the dial tone and make my call. I recei...