Search found 1199 matches
- 05/25/2021
- Forum: Support Technique Français
- Topic: Téléphone en veille
- Replies: 1
- Views: 8107
Re: Téléphone en veille
Mes excuses pour avoir à utiliser Google Traduction pour vous obtenir une réponse. Vous devrez peut-être désactiver le mode Doze sous Android sur votre application Fongo. Le mode Doze est bon pour la batterie, mais pas si bon pour les appels VOIP entrants. Comme mon français n'est pas bon, je ne peu...
- 04/21/2021
- Forum: Community Support
- Topic: email from Fongo to upgrade
- Replies: 35
- Views: 38480
Re: email from Fongo to upgrade
It is only an upsell, ignore it at your leasure. If Freephoneline works, leave it be. If you are having problems, look at getting a better ATA. Still a better deal than a monthly Fongo Home Phone plan.
- 04/01/2021
- Forum: Community Support
- Topic: Fongo Works to replace Home phone
- Replies: 7
- Views: 10843
Re: Fongo Works to replace Home phone
Bring Your Own Device
$5/month + $15 set up fee (per user)
If you intend to BYOD, a Fongo Works Pro subscription is also required, which is $10 a month. So it is a $15 setup fee, and then $15 a month for both the device and Fongo Works Pro subscription.
$5/month + $15 set up fee (per user)
If you intend to BYOD, a Fongo Works Pro subscription is also required, which is $10 a month. So it is a $15 setup fee, and then $15 a month for both the device and Fongo Works Pro subscription.
- 04/01/2021
- Forum: Community Support
- Topic: Sim Card for Fongo Mobile Number
- Replies: 2
- Views: 10557
Re: Sim Card for Fongo Mobile Number
I am not sure if Fongo Wireless even has a phone number. I know when I had the service, it didn't. You really do not need a phone number if all you are doing is slinging data. You can use Fongo Mobile app with it's phone number for your calls and texting.
- 04/01/2021
- Forum: Community Support
- Topic: Fongo Works to replace Home phone
- Replies: 7
- Views: 10843
Re: Fongo Works to replace Home phone
If I wanted to use a Voip phone or an ATA, Is there a monthly fee over and above the purchase price? This description on the new web site is bit confusing.. I believe it will cost you $15 a month to hook up to an ATA. I believe there is a $15 set up fee. Try the service out with android phones firs...
- 03/29/2021
- Forum: Community Support
- Topic: How long until port-in is effective?
- Replies: 5
- Views: 7348
Re: How long until port-in is effective?
On most ports, you usually do not lose service for any more than a half hour. Any other time, either the old device, or eventually Fongo will be able to receive call. But yeah, you are not going to get an exact time line on when it will happen. That is the nature of porting, unfortunately.
- 03/29/2021
- Forum: General Discussions
- Topic: Has anyone try using Fongo in Asia?
- Replies: 1
- Views: 4542
Re: Has anyone try using Fongo in Asia?
Fongo is not going to do anything to stop you from using their service in Asia. If you are going to use a VPN, you better make sure it can handle VOIP calls, some cannot. Call quality might also be an issue. None of these issues have anything to do with Fongo or the service. You have cruddy internet...
- 03/29/2021
- Forum: Community Support
- Topic: Fongo Works to replace Home phone
- Replies: 7
- Views: 10843
Re: Fongo Works to replace Home phone
Why can't you do both? Get another phone number form FongoWorks for free. Play with it. If it suits your needs, you can then port your home phone number over. You do not need a business address. Fongo Works is a cloud based PBX. https://www.fongoworks.com/ Receive a free local phone number or keep y...
- 03/02/2021
- Forum: Community Support
- Topic: Using Freephoneline Service in Serbia
- Replies: 2
- Views: 3616
Re: Using Freephoneline Service in Serbia
Freephoneline will do nothing to stop you from using the service in Serbia. You might have issues on the Serbian end though. You do not really have to get rid of the SPA 9000, just get another power supply that works in Serbia. But yeah, a SIP VOIP app on your smart phone will do the job. If you are...
- 02/10/2021
- Forum: General Discussions
- Topic: FS Handytone-286 ATA $20 in the GTA
- Replies: 5
- Views: 6178
Re: FS Handytone-286 ATA $20 in the GTA
Easier to post it there, and I will delete this post. We really do not do buy and sell on these forums, but being it is VOIP gear, it might be useful to someone here. If it ends up being too much of a hassle, we will have to put a policy in place.
- 02/10/2021
- Forum: Community Support
- Topic: Registering Fongo Works in Europe
- Replies: 1
- Views: 5562
Re: Registering Fongo Works in Europe
You need a Canadian address for 911. You will need Canadian phone numbers to set up Fongo Works. Nothing in the terms and conditions stopping you from using Fongo Works in Europe though.
- 02/10/2021
- Forum: General Discussions
- Topic: FS Handytone-286 ATA $20 in the GTA
- Replies: 5
- Views: 6178
Re: FS Handytone-286 ATA $20 in the GTA
Probably not the best place to sell VOIP gear, but there is no rules in preventing it. Any buyer interested, PM the poster directly.
- 01/31/2021
- Forum: General Discussions
- Topic: Freephoneline & Flah Player will no longer work from January
- Replies: 1
- Views: 3337
Re: Freephoneline & Flah Player will no longer work from Jan
Freephoneline does not use Flash player. It uses JAVA.
Freephoneline n'utilise pas Flash player. Il utilise JAVA.
Freephoneline n'utilise pas Flash player. Il utilise JAVA.
- 01/16/2021
- Forum: Support Technique Français
- Topic: Quel est mon # de compte?
- Replies: 3
- Views: 8018
Re: Comment savoir mon numéro de compte de chez Fongo?
Désolé, j'ai dû utiliser google translate. J'ai eu le même problème avec Freedom Mobile. Je soumettrais un ticket avec Fongo pour voir ce qu'ils peuvent faire, et le posterais ici lorsque vous aurez une réponse. I am with Fongo and I would like to transfer my phone # to another phone service (Public...
- 01/12/2021
- Forum: General Discussions
- Topic: helpless
- Replies: 4
- Views: 5622
Re: helpless
It means you are going to have to submit a ticket once a week. Yes, that sucks, but what else are you going to do?
- 12/26/2020
- Forum: General Discussions
- Topic: no audio using windows desktop app
- Replies: 3
- Views: 4620
Re: No audio on windows app
Download the Android or Apple Fongo app instead, and test your internet connection with that instead. If the quality is to your satisfaction, the SIP settings should be also.
- 12/26/2020
- Forum: General Discussions
- Topic: no audio using windows desktop app
- Replies: 3
- Views: 4620
Re: no audio using windows desktop app
The Windows desktop app has never been reliable, and bluntly, it is not worth your time. If you want to see how good Fongo is on you internet connection, just download the Fongo app on your Apple or Android device. If it works on your internet connection, the SIP settings should work also.
- 12/16/2020
- Forum: Community Support
- Topic: FPL number change
- Replies: 3
- Views: 4515
Re: FPL number change
Fongo tech support is still very much affected by COVID19. I would send them a ticket once a week till you get a response. https://status.fongo.com/ I would probably get a disposable fongo account, and see if you can find a phone number you like. When you are able to reach Fongo technical support, l...
- 12/16/2020
- Forum: Community Support
- Topic: how to set up my linksys pap2 voip adaptor with fongo
- Replies: 1
- Views: 2728
Re: how to set up my linksys pap2 voip adaptor with fongo
This should get you in the right direction. http://forum.fongo.com/viewtopic.php?f=15&t=16206
- 12/01/2020
- Forum: General Discussions
- Topic: Fongo ?
- Replies: 2
- Views: 3928
Re: Fongo ?
Fongo does nothing to stop one from using their VOIP service in another country. The other country might put in blocks to restrict VOIP calls though. If the internet connection in the other country is good enough, the services Fongo provides in Canada to Canada will be the same as if you have the se...
- 11/26/2020
- Forum: Community Support
- Topic: Fongo to FreePhoneLine
- Replies: 2
- Views: 4580
Re: Fongo to FreePhoneLine
I have never used Fongo Home phone, so there is no way for me to compare. I have Freephoneline email my voice mail. The message indicator light was a bit wonky, so I side stepped that, by getting my messages emailed to me. You need to pay $100 for the SIP settings. You might be able to get away with...
- 11/20/2020
- Forum: Community Support
- Topic: ATA ordered but not received
- Replies: 1
- Views: 3626
Re: ATA ordered but not received
Sadly, you are not going to get much help from this forum. We are not privy to the goings on at Fongo. If I were to guess, it is still in the mail. You can send a ticket once a week, but I would expect, Fongo cannot do much either, it will get to you, or not. In any case, 3 weeks in not a cause for ...
- 11/06/2020
- Forum: Suggestions & Feedback
- Topic: Encryption
- Replies: 4
- Views: 21083
Re: Encryption
If you are concerned about privacy and security, you should not be doing VOIP at all, or even telecom. Too many holes. The problem is that these technologies you reference do not address the problem very well. I will try to address your concerns. -Adopt SIPS and SRTP functionality to securely transm...
- 11/06/2020
- Forum: Community Support
- Topic: Does Fongo record our activities?
- Replies: 5
- Views: 7078
Re: Does Fongo record our activities?
VOIP is not secure. You should have no expectation your conversation will be private either. Saying that, it does not appear Fongo has any active policy on snooping, but if there is a warrant do to so, they are compelled to do so.
- 11/02/2020
- Forum: Suggestions & Feedback
- Topic: Please readjust price to reflect current competitive market
- Replies: 1
- Views: 9685
Re: Please readjust price to reflect current competitive mar
Painful to say, but Fongo is the best priced MNVO in Canada. And that is the problem. Wholesale rates to MNVO's in Canada are much too high. MNVO's have to compete against 2nd and 3rd tier flankers, which are owned by the big 3 phone companies, and are able to offer favourable wholesale rates, compa...