Search found 1199 matches

by bridonca
05/25/2021
Forum: Support Technique Français
Topic: Téléphone en veille
Replies: 1
Views: 8107

Re: Téléphone en veille

Mes excuses pour avoir à utiliser Google Traduction pour vous obtenir une réponse. Vous devrez peut-être désactiver le mode Doze sous Android sur votre application Fongo. Le mode Doze est bon pour la batterie, mais pas si bon pour les appels VOIP entrants. Comme mon français n'est pas bon, je ne peu...
by bridonca
04/21/2021
Forum: Community Support
Topic: email from Fongo to upgrade
Replies: 35
Views: 38480

Re: email from Fongo to upgrade

It is only an upsell, ignore it at your leasure. If Freephoneline works, leave it be. If you are having problems, look at getting a better ATA. Still a better deal than a monthly Fongo Home Phone plan.
by bridonca
04/01/2021
Forum: Community Support
Topic: Fongo Works to replace Home phone
Replies: 7
Views: 10843

Re: Fongo Works to replace Home phone

Bring Your Own Device
$5/month + $15 set up fee (per user)

If you intend to BYOD, a Fongo Works Pro subscription is also required, which is $10 a month. So it is a $15 setup fee, and then $15 a month for both the device and Fongo Works Pro subscription.
by bridonca
04/01/2021
Forum: Community Support
Topic: Sim Card for Fongo Mobile Number
Replies: 2
Views: 10557

Re: Sim Card for Fongo Mobile Number

I am not sure if Fongo Wireless even has a phone number. I know when I had the service, it didn't. You really do not need a phone number if all you are doing is slinging data. You can use Fongo Mobile app with it's phone number for your calls and texting.
by bridonca
04/01/2021
Forum: Community Support
Topic: Fongo Works to replace Home phone
Replies: 7
Views: 10843

Re: Fongo Works to replace Home phone

If I wanted to use a Voip phone or an ATA, Is there a monthly fee over and above the purchase price? This description on the new web site is bit confusing.. I believe it will cost you $15 a month to hook up to an ATA. I believe there is a $15 set up fee. Try the service out with android phones firs...
by bridonca
03/29/2021
Forum: Community Support
Topic: How long until port-in is effective?
Replies: 5
Views: 7348

Re: How long until port-in is effective?

On most ports, you usually do not lose service for any more than a half hour. Any other time, either the old device, or eventually Fongo will be able to receive call. But yeah, you are not going to get an exact time line on when it will happen. That is the nature of porting, unfortunately.
by bridonca
03/29/2021
Forum: General Discussions
Topic: Has anyone try using Fongo in Asia?
Replies: 1
Views: 4542

Re: Has anyone try using Fongo in Asia?

Fongo is not going to do anything to stop you from using their service in Asia. If you are going to use a VPN, you better make sure it can handle VOIP calls, some cannot. Call quality might also be an issue. None of these issues have anything to do with Fongo or the service. You have cruddy internet...
by bridonca
03/29/2021
Forum: Community Support
Topic: Fongo Works to replace Home phone
Replies: 7
Views: 10843

Re: Fongo Works to replace Home phone

Why can't you do both? Get another phone number form FongoWorks for free. Play with it. If it suits your needs, you can then port your home phone number over. You do not need a business address. Fongo Works is a cloud based PBX. https://www.fongoworks.com/ Receive a free local phone number or keep y...
by bridonca
03/02/2021
Forum: Community Support
Topic: Using Freephoneline Service in Serbia
Replies: 2
Views: 3616

Re: Using Freephoneline Service in Serbia

Freephoneline will do nothing to stop you from using the service in Serbia. You might have issues on the Serbian end though. You do not really have to get rid of the SPA 9000, just get another power supply that works in Serbia. But yeah, a SIP VOIP app on your smart phone will do the job. If you are...
by bridonca
02/10/2021
Forum: General Discussions
Topic: FS Handytone-286 ATA $20 in the GTA
Replies: 5
Views: 6178

Re: FS Handytone-286 ATA $20 in the GTA

Easier to post it there, and I will delete this post. We really do not do buy and sell on these forums, but being it is VOIP gear, it might be useful to someone here. If it ends up being too much of a hassle, we will have to put a policy in place.
by bridonca
02/10/2021
Forum: Community Support
Topic: Registering Fongo Works in Europe
Replies: 1
Views: 5562

Re: Registering Fongo Works in Europe

You need a Canadian address for 911. You will need Canadian phone numbers to set up Fongo Works. Nothing in the terms and conditions stopping you from using Fongo Works in Europe though.
by bridonca
02/10/2021
Forum: General Discussions
Topic: FS Handytone-286 ATA $20 in the GTA
Replies: 5
Views: 6178

Re: FS Handytone-286 ATA $20 in the GTA

Probably not the best place to sell VOIP gear, but there is no rules in preventing it. Any buyer interested, PM the poster directly.
by bridonca
01/31/2021
Forum: General Discussions
Topic: Freephoneline & Flah Player will no longer work from January
Replies: 1
Views: 3337

Re: Freephoneline & Flah Player will no longer work from Jan

Freephoneline does not use Flash player. It uses JAVA.

Freephoneline n'utilise pas Flash player. Il utilise JAVA.
by bridonca
01/16/2021
Forum: Support Technique Français
Topic: Quel est mon # de compte?
Replies: 3
Views: 8018

Re: Comment savoir mon numéro de compte de chez Fongo?

Désolé, j'ai dû utiliser google translate. J'ai eu le même problème avec Freedom Mobile. Je soumettrais un ticket avec Fongo pour voir ce qu'ils peuvent faire, et le posterais ici lorsque vous aurez une réponse. I am with Fongo and I would like to transfer my phone # to another phone service (Public...
by bridonca
01/12/2021
Forum: General Discussions
Topic: helpless
Replies: 4
Views: 5622

Re: helpless

It means you are going to have to submit a ticket once a week. Yes, that sucks, but what else are you going to do?
by bridonca
12/26/2020
Forum: General Discussions
Topic: no audio using windows desktop app
Replies: 3
Views: 4620

Re: No audio on windows app

Download the Android or Apple Fongo app instead, and test your internet connection with that instead. If the quality is to your satisfaction, the SIP settings should be also.
by bridonca
12/26/2020
Forum: General Discussions
Topic: no audio using windows desktop app
Replies: 3
Views: 4620

Re: no audio using windows desktop app

The Windows desktop app has never been reliable, and bluntly, it is not worth your time. If you want to see how good Fongo is on you internet connection, just download the Fongo app on your Apple or Android device. If it works on your internet connection, the SIP settings should work also.
by bridonca
12/16/2020
Forum: Community Support
Topic: FPL number change
Replies: 3
Views: 4515

Re: FPL number change

Fongo tech support is still very much affected by COVID19. I would send them a ticket once a week till you get a response. https://status.fongo.com/ I would probably get a disposable fongo account, and see if you can find a phone number you like. When you are able to reach Fongo technical support, l...
by bridonca
12/01/2020
Forum: General Discussions
Topic: Fongo ?
Replies: 2
Views: 3928

Re: Fongo ?

Fongo does nothing to stop one from using their VOIP service in another country. The other country might put in blocks to restrict VOIP calls though. If the internet connection in the other country is good enough, the services Fongo provides in Canada to Canada will be the same as if you have the se...
by bridonca
11/26/2020
Forum: Community Support
Topic: Fongo to FreePhoneLine
Replies: 2
Views: 4580

Re: Fongo to FreePhoneLine

I have never used Fongo Home phone, so there is no way for me to compare. I have Freephoneline email my voice mail. The message indicator light was a bit wonky, so I side stepped that, by getting my messages emailed to me. You need to pay $100 for the SIP settings. You might be able to get away with...
by bridonca
11/20/2020
Forum: Community Support
Topic: ATA ordered but not received
Replies: 1
Views: 3626

Re: ATA ordered but not received

Sadly, you are not going to get much help from this forum. We are not privy to the goings on at Fongo. If I were to guess, it is still in the mail. You can send a ticket once a week, but I would expect, Fongo cannot do much either, it will get to you, or not. In any case, 3 weeks in not a cause for ...
by bridonca
11/06/2020
Forum: Suggestions & Feedback
Topic: Encryption
Replies: 4
Views: 21083

Re: Encryption

If you are concerned about privacy and security, you should not be doing VOIP at all, or even telecom. Too many holes. The problem is that these technologies you reference do not address the problem very well. I will try to address your concerns. -Adopt SIPS and SRTP functionality to securely transm...
by bridonca
11/06/2020
Forum: Community Support
Topic: Does Fongo record our activities?
Replies: 5
Views: 7078

Re: Does Fongo record our activities?

VOIP is not secure. You should have no expectation your conversation will be private either. Saying that, it does not appear Fongo has any active policy on snooping, but if there is a warrant do to so, they are compelled to do so.
by bridonca
11/02/2020
Forum: Suggestions & Feedback
Topic: Please readjust price to reflect current competitive market
Replies: 1
Views: 9685

Re: Please readjust price to reflect current competitive mar

Painful to say, but Fongo is the best priced MNVO in Canada. And that is the problem. Wholesale rates to MNVO's in Canada are much too high. MNVO's have to compete against 2nd and 3rd tier flankers, which are owned by the big 3 phone companies, and are able to offer favourable wholesale rates, compa...