Time zone

[Harry284]

When i log in the time for calls shows 9 hours a head what should do.

[domptg]

Same thing with me.

[Fongo Support]

Same thing with me.

Hi Margaret,

Is this the time when you log into the Frepbxes or when you log in into the ATA?

Let me know.

Thanks,

[lustucru]

Hi All,

The Time Zone issue has been reported earlier in this forum. This started on 2013-12-31 (or 2014-01-01).

I have a Fongo Home phone connected to an ATA and another FPL number without ATA. The call log of fongo.com and freephoneline.com shows the call time as 9 hours ahead.

The ATA basics settings have not been changed and set to GMT - 5.

I just performed a test today January 16 @ 7:30 PM by calling my 2 line with the following results:

Jan 17, 2014 04:30:49 for Fongo Home Phone calls log
17.01.14 04:31:13 for FPL calls log

Thanks

[Fongo Support]

Hi All,

The Time Zone issue has been reported earlier in this forum. This started on 2013-12-31 (or 2014-01-01).

I have a Fongo Home phone connected to an ATA and another FPL number without ATA. The call log of fongo.com and freephoneline.com shows the call time as 9 hours ahead.

The ATA basics settings have not been changed and set to GMT - 5.

I just performed a test today January 16 @ 7:30 PM by calling my 2 line with the following results:

Jan 17, 2014 04:30:49 for Fongo Home Phone calls log
17.01.14 04:31:13 for FPL calls log

Thanks

Hi there,

Thank you so much- we will investigate and let you know.

Thanks,

[Fongo Support]

Hi All,

The Time Zone issue has been reported earlier in this forum. This started on 2013-12-31 (or 2014-01-01).

I have a Fongo Home phone connected to an ATA and another FPL number without ATA. The call log of fongo.com and freephoneline.com shows the call time as 9 hours ahead.

The ATA basics settings have not been changed and set to GMT - 5.

I just performed a test today January 16 @ 7:30 PM by calling my 2 line with the following results:

Jan 17, 2014 04:30:49 for Fongo Home Phone calls log
17.01.14 04:31:13 for FPL calls log

Thanks

Hi there,

Thank you so much- we will investigate and let you know.

Thanks,

Hi there,

Just to give everyone an update, a ticket has been opened for this issue and Engineering team is investigating.

Possible fix on Jan 23 at 2 AM EST.

I will keep you informed.

Thanks,

[domptg]

This problem is still not fixed. I wonder if you guys still working on it ?

[Fongo Support]

This problem is still not fixed. I wonder if you guys still working on it ?

Hi there,

The time zone should be in UTC

Please verify and advise.

Thanks,

[Pierre]

Pardon my ignorance but what is UTC?

Time still not correct.

[lustucru]

Coordinated Universal Time (formaly known as GMT)

[Pierre]

What would be wrong with using Eastern Standard Time?

[windowsmile99]

Mine has been showing 5 hours ahead. My actual time zone is GMT -5. I've set the right time on my Obi110. I didn't see a setting on the FPL website.
Is this still being looked into?

[Fongo Support]

Mine has been showing 5 hours ahead. My actual time zone is GMT -5. I've set the right time on my Obi110. I didn't see a setting on the FPL website.
Is this still being looked into?

Hi there,

I have been informed that this has been resolved.

Please try now and let us know if there are any issues.

Thanks,