can not make calls to abroad

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sofianeelec
Just Passing Thru
Posts: 3
Joined: 04/04/2014
SIP Device Name: samsung
Firmware Version: 5.1
ISP Name: DSL
Computer OS: xp
Router: cisco

can not make calls to abroad

Post by sofianeelec »

hello,

I bought a $ 5 credit, but I can not make calls to abroad as France, UK ..... etc.

help please
sofianeelec
Just Passing Thru
Posts: 3
Joined: 04/04/2014
SIP Device Name: samsung
Firmware Version: 5.1
ISP Name: DSL
Computer OS: xp
Router: cisco

Re: can not make calls to abroad

Post by sofianeelec »

hellp please
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Jake
Technical Support
Posts: 2825
Joined: 10/18/2009

Re: can not make calls to abroad

Post by Jake »

Can you describe what is or isn't happening?

Also you have posted in the general section. What are you trying to place your call with? (Fongo Home Phone, Fongo Mobile APP, FPL desktop APP, FPL with an ATA, etc)
sofianeelec
Just Passing Thru
Posts: 3
Joined: 04/04/2014
SIP Device Name: samsung
Firmware Version: 5.1
ISP Name: DSL
Computer OS: xp
Router: cisco

Re: can not make calls to abroad

Post by sofianeelec »

call Filled

I use FPL desktop APP
User avatar
Jake
Technical Support
Posts: 2825
Joined: 10/18/2009

Re: can not make calls to abroad

Post by Jake »

I don't know what a 'call filled' error message might be.

I would suggest opening a support ticket so the support staff can look into your calls and see what went on.
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