I have opened all the udp's, have a good installation but simply can't call out or test voicemail. I get a FAILED message every time. Audio is working.
Can anyone offer any suggestions? When testing the connection I get:
Status: Ready
Results: Call Service is OK
Sound data transfer: Unable to send/receive sound data! Port 13000 should be available
Possible resons: NONE
Can't Call Out
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FONGO_kris
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Re: Can't Call Out
Have you added exceptions in Windows Firewall for the application AND UDP ports 13000,13001,5060,5061?
As well as in your router, open those ports as well.
As well as in your router, open those ports as well.
Kris
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
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northgoose
- Just Passing Thru
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- Joined: 08/19/2009
Re: Can't Call Out
Yesterday I made all these settings.
Router settings
Custom Configuration UDP 13000 - 13001 192.168. 2. 13
Custom Configuration UDP 5060 - 5061 192.168. 2. 13
As well windows vista has an exception for .exe, 13000, 13001, 5060, 5061.
Still unsuccessfull
Router settings
Custom Configuration UDP 13000 - 13001 192.168. 2. 13
Custom Configuration UDP 5060 - 5061 192.168. 2. 13
As well windows vista has an exception for .exe, 13000, 13001, 5060, 5061.
Still unsuccessfull
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northgoose
- Just Passing Thru
- Posts: 3
- Joined: 08/19/2009
Re: Can't Call Out
I forgot to mention that I have an American MagicJack and Skype on this machine, both work well and I have unplugged magicjack and closed skype to ge fpl working, still no success.
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FONGO_steve
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- Location: Cambridge
Re: Can't Call Out
does the computer you're forwarding it to have a static IP?
what modem/ISP are you using? Some newer modems have firewalls built into them too so you have to forward in modem, router and software
this one's got me puzzled!
what modem/ISP are you using? Some newer modems have firewalls built into them too so you have to forward in modem, router and software
this one's got me puzzled!
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.