Help with call forwarding options

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carmendixon
Just Passing Thru
Posts: 4
Joined: 02/06/2015

Help with call forwarding options

Post by carmendixon »

I was looking at the call forwarding options and am not really clear on how to set this up.

I would like my Fongo number to not ring and just immediately call forward the incoming call to my cell number. The call forwarding options are simultaneous or sequential and by definition of these words, I wouldn't think either would fit my needs.

Any help would be greatly appreciated.

Thank you
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lustucru
Technical Support
Posts: 208
Joined: 04/12/2012
SIP Device Name: Grandstream HT-286
Firmware Version: 1.1.0.45
ISP Name: Bell Fibe 300/300
Computer OS: Windows 7 Pro 64 bits
Router: Bell hub 1000
Smartphone Model: Moto E
Android Version: Android 6.0
Location: Montreal (QC)

Re: Help with call forwarding options

Post by lustucru »

Don't remember if "Simultneous" or "Sequential" is the right option but try to select the one that gives you a drop-down window below with option "Always call forward".
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Jake
Technical Support
Posts: 2825
Joined: 10/18/2009

Re: Help with call forwarding options

Post by Jake »

don't have anything logged into your Fongo account, then it won't ring. Then either of the two options should do as you want. If you have the app logged in, then it will always ring.
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