Customer service

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Customer service

Postby Slider » 10/27/2015

I have a crazy idea.
Since you are in the phone business, how about have a person answer a phone?
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Re: Customer service

Postby bridonca » 10/27/2015

I think when Fongo starts charging $70 a month for their service, you might be able to to get a telephone CSR from India to incompetently take your call. Fongo does not have a telephone CSR, because it is too costly for what they charge.

Surprisingly, the ticket system and the forum is rather efficient, and it works, but is not for the impatient.
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