Cannot register device..issues with address

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biggyk
One Hit Wonder
Posts: 1
Joined: 08/13/2017

Cannot register device..issues with address

Post by biggyk »

The only option I have right now is to register the desktop app for now but when I enter in my information, there is no way to manually enter my street name. All I have to choose from is blank or unlisted. Anyway to fix this?

Edit: I used a nearby families address and it worked. Would be nice to actually use my address.
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Liptonbrisk
Technical Support
Posts: 2772
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Cannot register device..issues with address

Post by Liptonbrisk »

Submit a ticket: https://support.fongo.com/hc/en-us/requests/new

Choose "My Account Inquiry" for the final issue type.

I appreciate your concern, especially given point #2 from http://support.freephoneline.ca/hc/en-u ... nt-deleted.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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