Fongo Community Forums

Hi

When I call my fongo phone number, i'm getting the message "8UM1", "...your call cannot be completed as dialed, please check your number, and dial again"

please help!

Thanks

I googled this error message and found an old post stating tthe number you called in Canada starts with +xx instead of +1. Are you using a cell phone or an ATA with a dial plan prefix?

When using a cell phone, the universal dial plan is +countrycode and phone number (aka for Montreal +514-xxx-xxxx).

There is no recent post on Google about this message.

lustucru wrote:I googled this error message and found an old post stating tthe number you called in Canada starts with +xx instead of +1. Are you using a cell phone or an ATA with a dial plan prefix?

When using a cell phone, the universal dial plan is +countrycode and phone number (aka for Montreal +514-xxx-xxxx).

There is no recent post on Google about this message.

Hi,

Seems to me this is a porting issue.

I hope it will get resolved soon.