No sound

[michal D]

I just installed this application and i get no sound. I can only get sound when punching in the numbers and thats it.. Can some one please tell me how to ger sound during a call.. i was told that i should be able to use my laptop computer speakers and built in mic. I tried calling tech support but they are no support as we all know

[FONGO_kris]

On your router (assuming you have one) OR Bell 2Wire Modem

Open UDP Ports 13000 & 13001

Open UDP Ports 5060 - 6061

You will also need to make the same port exceptions in any firewalls you may be running (Windows firewall included)

[michal D]

Ok forgive me for my ignorance but I have no clue how to do that.. I do have a router hook to my rogers modem. my firewall is open to the application. so if you can give me a basic guide line how to do that it would be appreciated.. thanks

[FONGO_kris]

That's perfectly okay. Do you know the manufacturer of the router? (ie. Linksys/Cisco, DLink, GrandStream...) You could call their support number and they can most likely guide you through the process of doing it yourself. I think even Linksys/Cisco and Dlink can remotely access your router from their office and set everything up for you

Seeing as it's a Bell 2Wire they are fairly... Annoying, at least for me, to get set up.

Make sure you tell the guy:

"I need to forward some UDP ports in my router"

Then keep in mind the "Protocol" is UDP

Open Ports 13000 & 13001
Open Ports 5060 - 6061

[michal D]

i am not sure if this is what u mean but let me know
http://www.tp-link.com/support/showfaq.asp?id=72

[FONGO_steve]

Did we resolve this on the phone, or was that a different mike? Just want to make sure I'm not forgetting anyone

[michal D]

Yes you did resolve my problem and I thank you... However people are saying they hear an echo. so i tested it for myself and they are correct.. why does it echo?