Caller id showing private

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ogammo
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ISP Name: Acanac
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Caller id showing private

Post by ogammo »

hi all

i posted this under the bugs , but since it is not repaired or corrected yet , i just wanted to know if it only at my end that it is not showing caller id telephone nimber and or name or it is a public issue for all.
i tried changing all setting on my papt2 and even changed the router to a new spa3102 but the problem is still there, so i guess it is a general problem so please confirm that.

if it is a general problem for all , when it will be fixed , and if it is only me what should i do.

thanks for all
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FONGO_kris
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Re: Caller id showing private

Post by FONGO_kris »

Is "Block CID Serv" on?

It seems to show up with us here at the office.
Kris
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Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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ogammo
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Posts: 59
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SIP Device Name: PAP2T,SPA3102,RT31P2
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Computer OS: vista

Re: Caller id showing private

Post by ogammo »

it is on
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FONGO_kris
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Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
Contact:

Re: Caller id showing private

Post by FONGO_kris »

Turn it off
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
ogammo
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Posts: 59
Joined: 06/24/2009
SIP Device Name: PAP2T,SPA3102,RT31P2
ISP Name: Acanac
Computer OS: vista

Re: Caller id showing private

Post by ogammo »

i did but it is the same , private caller
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cid.JPG
ogammo
Active Poster
Posts: 59
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SIP Device Name: PAP2T,SPA3102,RT31P2
ISP Name: Acanac
Computer OS: vista

Re: Caller id showing private

Post by ogammo »

i sent private message to admin of my fpl number to check for this problem which seems only to my number , but no response what so ever.
i dont know why my problem is ignored while i am sure it is not from my end because i checked with another number
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
Contact:

Re: Caller id showing private

Post by FONGO_kris »

It isn't being ignored at all, no problems are. I got your Pm and your email and I emailed the programmers and am also looking into it, as the agent told you when you called it (I sit behind him...)

I'll give you an update tomorrow as soon as I can.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
ogammo
Active Poster
Posts: 59
Joined: 06/24/2009
SIP Device Name: PAP2T,SPA3102,RT31P2
ISP Name: Acanac
Computer OS: vista

Re: Caller id showing private

Post by ogammo »

admin wrote:It isn't being ignored at all, no problems are. I got your Pm and your email and I emailed the programmers and am also looking into it,
as the agent told you when you called it (I sit behind him...)
I'll give you an update tomorrow as soon as I can.

i didnt call any body by phone , maybe someone else
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
Contact:

Re: Caller id showing private

Post by FONGO_kris »

Hmm.. Exact same issue...

You ported your number correct?
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
ogammo
Active Poster
Posts: 59
Joined: 06/24/2009
SIP Device Name: PAP2T,SPA3102,RT31P2
ISP Name: Acanac
Computer OS: vista

Re: Caller id showing private

Post by ogammo »

yes i ahve a number from fpl with configuration to set it up to ata
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
Contact:

Re: Caller id showing private

Post by FONGO_kris »

... Thank you
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
ogammo
Active Poster
Posts: 59
Joined: 06/24/2009
SIP Device Name: PAP2T,SPA3102,RT31P2
ISP Name: Acanac
Computer OS: vista

Re: Caller id showing private

Post by ogammo »

@kris

Thank you and all your team for your excellent support
its working now,
best regards
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