Have Dial Tone but can not dial out

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maherc
Quiet One
Posts: 29
Joined: 09/06/2009

Have Dial Tone but can not dial out

Post by maherc »

I have just setup my new device Linsys Sipura 2100,
have all the configuration correct ( I believe), When I pick the phone I have the dial Tone and when I try to dial any number nothing happen dead tone, even when I call my number I got this number is not available.???
any idea ?
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FONGO_steve
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Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: have Dial Tone but can not dial

Post by FONGO_steve »

Have you confirmed the dial plan is exactly as shown in your sip settings?
Our device config section has a few similar linksys adapters - you could compare settings maybe and make sure everything looks good. Linkysys devices are all incredibly similar for config - despite the model differences.
Steve
Fongo
Development Support Specialist.
maherc
Quiet One
Posts: 29
Joined: 09/06/2009

Re: have Dial Tone but can not dial

Post by maherc »

Yes the dial plan is correct,
on the info Page i have the following:
Line 1 Status:
Hook State : ON
Registration State : Failed.
last registration : 0/00/0
and after many restart I got :
Registration State : Not Registered.
any Idea?????
maherc
Quiet One
Posts: 29
Joined: 09/06/2009

Re: Have Dial Tone but can not dial out

Post by maherc »

Fixed, am able to call and dial out and in .
it was my internet provider blocking some ports, I connect it to another provider and everything is OK.
Thanks for me. ;)
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FONGO_kris
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Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
Contact:

Re: Have Dial Tone but can not dial out

Post by FONGO_kris »

Awesome!

I try to avoid the whole "Internet Providor is at fault" argument but I guess in this case it was true!
Kris
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