Correct settings for incomming calls

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Correct settings for incomming calls

Postby Koolfreak » 06/26/2009

When I try to receive calls to my FPL number, it directly jumps on the virtual answering machine: The person you tring to reach is not available...

Do you have any tips for activating incomming calls?

ATA Sipura SP-2000.

Thanx
Koolfreak
Just Passing Thru
 
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Joined: 06/19/2009

Re: Correct settings for incomming calls

Postby FONGO_kris » 06/26/2009

I am going to assume you mean the Sipura SPA-2000,

Open UDP ports 5060 and 5061, and to avoid other issues also open 13000 and 13001.

Make sure incoming proxy is enabled and set to voip.freephoneline.ca as well as that, try looking for a "DND" -- Do Not Disturb setting on the SPA-2000, I think they have that on there and it's easily enabled so that may have happened.

If that doesn't work email me with your FPL phone number and if possible some screenshots of your configuration.

Thanks
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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FONGO_kris
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Posts: 1937
Joined: 05/06/2009
Location: Cambridge, Ontario, Canada
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3

Re: Correct settings for incomming calls

Postby Koolfreak » 06/26/2009

Ok.. thanx very much!

DND serv was the trouble!!
Koolfreak
Just Passing Thru
 
Posts: 5
Joined: 06/19/2009

Re: Correct settings for incomming calls

Postby FONGO_kris » 06/26/2009

Not a problem, thats what we're here for!
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
User avatar
FONGO_kris
Site Moderator
 
Posts: 1937
Joined: 05/06/2009
Location: Cambridge, Ontario, Canada
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3


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