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Server down? July 2 @ 4 EST

Posted: 07/02/2009
by beverly
is the server down?
tryed to ping voip.freephoneline.ca with no luck
can't even get the software to work

is there other servers that FPL has?

Re: Server down? July 2 @ 4 EST

Posted: 07/02/2009
by zepperdude
Down for me as well ... posted in the bugs section.

Re: Server down? July 2 @ 4 EST

Posted: 07/02/2009
by mjbad2
Last two hours I am trying. I tried both Bell and Rogers Internet. Same thing. PAP2 can't login to Server.
Tried Softphone on PC on Both Rogers/Bell and same results.
All I can say is Holy @#$%.
What the status on the servers? Why can't we login? Is it July 1st hangover????

Re: Server down? July 2 @ 4 EST

Posted: 07/02/2009
by Krazie243
For whatever reason, the server techs decided to do some upgrades without informing the reps. It should only be a problem for a few hours and then the Freephoneline system will be back up again. Sorry for the inconvenience.

Re: Server down? July 2 @ 4 EST

Posted: 07/02/2009
by mjbad2
Yes All is well now.

Re: Server down? July 2 @ 4 EST

Posted: 07/03/2009
by beverly
how fequent does it go down (for maintenance/or other reasons)?

just trying to get an idea of how dependable this system is
without doing a ping test every 5 min (on a loop)

O and are their other servers beside voip.freephoneline.ca

Re: Server down? July 2 @ 4 EST

Posted: 07/03/2009
by Krazie243
This is the first time I've seen the entire server go down for maintenance since the company was started last year. I seriously doubt you should ever need to expect things like this.