/Rant
Last week, I checked my online Call Logs and found a lot of "Switching equipment congestion" under the Disconnect Reason column. These can be traced back beginning October 17, 2012. My investigation revealed that sometimes when a call is made (both landlines and cellphones numbers), it would not connect as evidenced in the call logs. A redial would almost always connect and problem-free.
I am sure, after reading most of the complaints of "Unable to connect/Connection failed/etc.../etc..." that there is a PROBLEM ON FONGO's side of things. Those "Can you try it now/The problem had been fixed/etc../etc..." replies of the moderators are just band-aids...and are not going to solve the problem.
/End of Rant
Switching equipment congestion!
- FONGO_mike
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
- Contact:
Re: Switching equipment congestion!
Bing Kol wrote:Those "Can you try it now/The problem had been fixed/etc../etc..." replies of the moderators are just band-aids...and are not going to solve the problem.
/End of Rant
those kinds od postings by moderators indicate work has been done or changes have been made, they are not band-aids but indications that service should be functioning.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.