when will I get my set-up file?

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laoshan
Just Passing Thru
Posts: 2
Joined: 02/16/2010
SIP Device Name: pap2
Firmware Version: 1.0023
ISP Name: 3web
Computer OS: xp

when will I get my set-up file?

Post by laoshan »

I requested it last Monday Feb 8th and Have not seen my Visa get charged. My Vbuzzer phone will be expired on feb 21. Now, I am getting a little bit nervous. My freephoneline phone is 6475472568. Could you please help me to check the status?

Thanks.
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: when will I get my set-up file?

Post by FONGO_steve »

Processing and billing takes 5-10 business days - I apologize if your original sales agent did not clearly notify you of that
Steve
Fongo
Development Support Specialist.
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