invalid password, please help

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reader
One Hit Wonder
Posts: 1
Joined: 07/14/2009

invalid password, please help

Post by reader »

I just set up my Thomson780(modem/router/ip_phone_port all in one) for freephoneline number. I can hear the dial tone when pick up the phone, but a message "invalid password" announced after I dial a number. Can some one please help... Thank you in advance for any suggestion.

I set up the modem/router as following:

registrar: voip.freephoneline.ca
registrar port: 5060
proxy: voip.freephoneline.ca
proxy port: 5060
expire time: 180

SIP URI: 1xxxxxxxxxx (my ten digit freephoneline number)
Username: 1xxxxxxxxxx (my ten digit freephoneline number)
password: xxxxxxxxxxxx(password to login to freephoneline)
ogammo
Active Poster
Posts: 59
Joined: 06/24/2009
SIP Device Name: PAP2T,SPA3102,RT31P2
ISP Name: Acanac
Computer OS: vista

Re: invalid password, please help

Post by ogammo »

this is because you did not buy the configruation to use your ATA device to use with FPL service and for that their voip server will not recognize you as a valid user.
what you have to do is order their configuration and pay 50$ and tax 6.5 so you will be able to set your ATA device.
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
Contact:

Re: invalid password, please help

Post by FONGO_kris »

This is all correct but you must realize that the softphone is for testing and when/if you are happy with the service you may puchase a configuration file and and ATA (if you don't already have one).

The correct configuration is:

Registrar: voip.freephoneline.ca
Registrar port: 5060
Proxy: voip.freephoneline.ca
Proxy port: 5060
Expire time: 180

SIP URI: 1xxxxxxxxxx (10 digit phone number)
Username: 1xxxxxxxxxx (10 digit phone number)
Password: Provided by purchasing the configuration file - $50.00 + Tax (One time)
Kris
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