Voice Mail and Dial tone issue

[WilliamY]

Hi,

I get very annoying about the issue that each time when there is a voice mail involved, freephoneline's outgoing dial tone get screwed. After I delete all my voice mails, Picking up the phone, I heard several busy tones and then normal dial tones. When hang up, I saw 'New Voice Mail' message shown on my phone LED display again. dial *98, and was told no message. Whats going on? Why keeping get busy tones when pick up the phone.

BTW. Reset my ATA didn't work, I still get several busy tones then normal dial tones when picking up the phone.

Regards,

William

[MrDoo]

I think that tone is the message waiting tone. It just means you have voice mail. It takes several minutes after you check your messages for that to clear.

[mitwtim]

I have had the same issues with a never-ending voicemail alert for at least 2 weeks now. I do not have any new voicemails and even when all saved voicemails are removed it still persists.

I have just logged in looking for a manually way to trigger it off since it is obviously malfunctioning. Unless things at FPL have changed I understand that the way they poll the accounts to turn the message waiting indicator on/off is they search all accounts every 10 minutes. A ridiculous setup, but I guess it is hard to redesign after they have so many customers. But my point is that even that setup isn't working now.