Grandstream 702 not wokring with call features

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khaffar
One Hit Wonder
Posts: 1
Joined: 09/23/2012
SIP Device Name: GrandStream ht702
Computer OS: Windows 7 Pro
Router: Netgear 6300

Grandstream 702 not wokring with call features

Post by khaffar »

Hi all:

Hi all:

After switching atas from the spa3102 to a Grandstream ht702, now I can only use the *98 for accessing my voicemail. All other codes such aas *67 do not work any more. Any suggesions? I have he call feature turned off in the configuration. Also does call waiting work with Freephoneline as I can never get it to work.

Thanks,
dibsmft
*Go-To Guy*
Posts: 651
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SIP Device Name: Yealink T22 (SPA3102 GS286)
Firmware Version: 7.60.0.110
ISP Name: Bell-Aliant DSL
Computer OS: Linux Mint
Router: Speedstream 6520
Smartphone Model: Google Nexus 5
Android Version: 3.2.1
Location: St. John's NL

Re: Grandstream 702 not wokring with call features

Post by dibsmft »

The HT702 manual is here if you do not have it. The SPA3102 was probably configured to send * codes rather than interpret them locally. The HT702 is probably behaving differently because it sends some * codes and interprets others locally. You should be able to sort this out from the description in the HT702 manual.... in particular see page 41 re. * codes and dialplan.
minfisher
Just Passing Thru
Posts: 8
Joined: 10/01/2012
ISP Name: YOUMANO DSL -ISP
Computer OS: Window 7
Router: Netgear

Re: Grandstream 702 not wokring with call features

Post by minfisher »

Hi . can u send me Grandstream HT 702 Configuration to set up free phone line please
minfisher
Just Passing Thru
Posts: 8
Joined: 10/01/2012
ISP Name: YOUMANO DSL -ISP
Computer OS: Window 7
Router: Netgear

Re: Grandstream 702 not wokring with call features

Post by minfisher »

Hi
I have configure my Grandstream HT 702 according to HT 701 manual. My outgoing call is disconnecting after 40 -50 second. can u help me out from this problem. i have this problem since i bought free phone line. not a single day was good for me. please somebody help me out.
dibsmft
*Go-To Guy*
Posts: 651
Joined: 05/11/2011
SIP Device Name: Yealink T22 (SPA3102 GS286)
Firmware Version: 7.60.0.110
ISP Name: Bell-Aliant DSL
Computer OS: Linux Mint
Router: Speedstream 6520
Smartphone Model: Google Nexus 5
Android Version: 3.2.1
Location: St. John's NL

Re: Grandstream 702 not wokring with call features

Post by dibsmft »

I haven't got an HT702
Manual is here
http://www.grandstream.com/products/ht_ ... nglish.pdf
See page 38 re:* codes if you have problems with them. You may want to disable features so that * codes are
not interpreted locally.
minfisher
Just Passing Thru
Posts: 8
Joined: 10/01/2012
ISP Name: YOUMANO DSL -ISP
Computer OS: Window 7
Router: Netgear

Re: Grandstream 702 not wokring with call features

Post by minfisher »

Thaank you very much dibsmft. thanks for sending me file for configuration. i did configure my ATA adapter but i have an issue of dis connectivity of out going all after 30 sec all the time as incoming call works fine but out going got an issue.
can u help me out how to resolve an issue if possible
thanks
dibsmft
*Go-To Guy*
Posts: 651
Joined: 05/11/2011
SIP Device Name: Yealink T22 (SPA3102 GS286)
Firmware Version: 7.60.0.110
ISP Name: Bell-Aliant DSL
Computer OS: Linux Mint
Router: Speedstream 6520
Smartphone Model: Google Nexus 5
Android Version: 3.2.1
Location: St. John's NL

Re: Grandstream 702 not wokring with call features

Post by dibsmft »

If you have not already done so, try running STUN for NAT keep alive. A suitable stun server would be stun.callwithus.com
minfisher
Just Passing Thru
Posts: 8
Joined: 10/01/2012
ISP Name: YOUMANO DSL -ISP
Computer OS: Window 7
Router: Netgear

Re: Grandstream 702 not wokring with call features

Post by minfisher »

Hi
Can you please do let me know what r u talking about as i am not technical person. please do reply
thanks
dibsmft
*Go-To Guy*
Posts: 651
Joined: 05/11/2011
SIP Device Name: Yealink T22 (SPA3102 GS286)
Firmware Version: 7.60.0.110
ISP Name: Bell-Aliant DSL
Computer OS: Linux Mint
Router: Speedstream 6520
Smartphone Model: Google Nexus 5
Android Version: 3.2.1
Location: St. John's NL

Re: Grandstream 702 not wokring with call features

Post by dibsmft »

minfisher wrote:Hi
Can you please do let me know what r u talking about as i am not technical person. please do reply
thanks
Se the manual
Bottom of page 25.
Top page 26

I think you will need to use the stun server as suggested.
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