by dibsmft » 10/06/2012
FPL/DellVoice do not do name look up so at most you will only see the calling number (name look up costs money - ~0.8 cent/query retail) , sometimes the calling number twice, sometimes Anonymous and sometimes nothing at all. I gather that it depends on what is sent to FPL/DellVoice by the calling line. In coming voip calls should give you more information including a name if it received but other calls mostly only send the number and the name must be looked up.