Config file
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- Just Passing Thru
- Posts: 5
- Joined: 01/29/2010
- SIP Device Name: GrandStream HT-502
- ISP Name: Videotron 30mbps
- Computer OS: windows xp
Config file
Why does it take so long to get the config file. I ordered it 3 weeks ago and I am still waiting. I know my credit card wasnt charged but I relly need this phone to work
- FONGO_steve
- Site Moderator
- Posts: 2131
- Joined: 07/16/2009
- SIP Device Name: Grandstream 286 & 701
- ISP Name: Worldline.ca
- Computer OS: Windows 7 Ultimate / Mac OS X
- Router: TR1043ND w/ DD-WRT Mega
- Smartphone Model: Galaxy S3
- Android Version: 4.0.4
- Location: Cambridge
Re: Config file
It should be ten business days maximum because billing is done manuallypoohbear12 wrote:Why does it take so long to get the config file. I ordered it 3 weeks ago and I am still waiting. I know my credit card wasnt charged but I relly need this phone to work
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.
-
- Just Passing Thru
- Posts: 5
- Joined: 01/29/2010
- SIP Device Name: GrandStream HT-502
- ISP Name: Videotron 30mbps
- Computer OS: windows xp
Re: Config file
Is there any way to speed up the process. I have called a few times and they keep telling me it should go thru soon
- FONGO_steve
- Site Moderator
- Posts: 2131
- Joined: 07/16/2009
- SIP Device Name: Grandstream 286 & 701
- ISP Name: Worldline.ca
- Computer OS: Windows 7 Ultimate / Mac OS X
- Router: TR1043ND w/ DD-WRT Mega
- Smartphone Model: Galaxy S3
- Android Version: 4.0.4
- Location: Cambridge
Re: Config file
can you PM me your number? I'll look into this for youpoohbear12 wrote:Is there any way to speed up the process. I have called a few times and they keep telling me it should go thru soon
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.
-
- Just Passing Thru
- Posts: 5
- Joined: 01/29/2010
- SIP Device Name: GrandStream HT-502
- ISP Name: Videotron 30mbps
- Computer OS: windows xp
Re: Config file
I know you guys are very busy and doing your best. I really needed this phone for the weekend but Hopefully I will get it next week. Thanks for trying
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- Just Passing Thru
- Posts: 5
- Joined: 01/29/2010
- SIP Device Name: GrandStream HT-502
- ISP Name: Videotron 30mbps
- Computer OS: windows xp
Re: Config file
Thanks. I got it