No incoming call with Spa3102 behind cisco router

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zhouzhilong
Just Passing Thru
Posts: 17
Joined: 01/26/2010
SIP Device Name: SPA 2102
Firmware Version: 5.2.10
ISP Name: Acanac
Computer OS: Windows 7

No incoming call with Spa3102 behind cisco router

Post by zhouzhilong »

Hi there,

I can only make outgoing call. Incoming call answered by voice mail.

I use static ip for my spa 3102,which is behind cisco router , I setup port forwarding TCP&UDP 5060&5061 to SPA 3102? Any more port needed?

below is what I can see from the router,
tcp ***.***.240.154:5060 192.168.10.16:5060 --- ---
udp ***.***.240.154:5060 192.168.10.16:5060 208.65.240.142:5060 208.65.240.142:5060
udp ***.***.240.154:5060 192.168.10.16:5060 --- ---
tcp ***.***.240.154:5061 192.168.10.16:5061 --- ---
udp ***.***.240.154:5061 192.168.10.16:5061 --- ---
I'm sure my port forwarding is correct.


Thanks.

FPL6475475080
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