Grandstream HT502 Setup Guide

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Grandstream HT502 Setup Guide

Postby Jake » 08/11/2014

Credits to Val, thank you for your help.

The attached PDF will help you set up your Grandstream HT502 device from scratch. It is a known working configuration so if you are having troubles with your Grandstream HT502 reset back to defaults and follow this guide.
Attachments
Grandstream HT502 ATA Config FreePhoneLine.pdf
(338.71 KiB) Downloaded 885 times
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Jake
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Re: Grandstream HT502 Setup Guide

Postby vostro » 09/02/2016

after HT502 upgraded firmware into 1.0.15.5(http://firmware.grandstream.com/Release ... 0.15.5.zip) automatically after a reboot, i can't get registered even i follow up this guide, it seems there are more optipons offerred in new version which i'm not sure if default settings of those new options could mess up.
vostro
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Posts: 64
Joined: 03/18/2012
SIP Device Name: HT502
Firmware Version: 1.0.15.5
ISP Name: Teksavvy Cable+DSL
Computer OS: Windows 10 pro 64bit
Router: Sonicwall TZ-210W+WNDR4500
Smartphone Model: iPhone 6s ios 10 b8
Android Version: TX5 pro android 6.0.1
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Re: Grandstream HT502 Setup Guide

Postby Fongo Support » 09/02/2016

vostro wrote:after HT502 upgraded firmware into 1.0.15.5(http://firmware.grandstream.com/Release ... 0.15.5.zip) automatically after a reboot, i can't get registered even i follow up this guide, it seems there are more optipons offerred in new version which i'm not sure if default settings of those new options could mess up.

Hi,

I think you have to let Mango know.

viewtopic.php?f=8&t=16986&p=66624#p66746

Regards,
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Re: Grandstream HT502 Setup Guide

Postby vostro » 09/03/2016

thanks, it looks new version firmware is buggy, pattern B is not working, instead, it's functioning like pattern C. now after factory reset, it always shows not registered but strangely i can dial out and get incoming call. it seems this vendor didn't offer any method to downgrade firmware.
vostro
Active Poster
 
Posts: 64
Joined: 03/18/2012
SIP Device Name: HT502
Firmware Version: 1.0.15.5
ISP Name: Teksavvy Cable+DSL
Computer OS: Windows 10 pro 64bit
Router: Sonicwall TZ-210W+WNDR4500
Smartphone Model: iPhone 6s ios 10 b8
Android Version: TX5 pro android 6.0.1
iOS Version: ipad pro 9.3.3 JB

Re: Grandstream HT502 Setup Guide

Postby Stoein » 12/20/2016

I bought a new ht502 to replace an old ht502.
Could somebody send me the config file for ht502
Thank you
Stoein
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Posts: 12
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SIP Device Name: GrandStream HT-502
Firmware Version: V2.0A
ISP Name: Start.ca Cable
Computer OS: Win 7
Router: TP-Link TL-WR841N

Re: Grandstream HT502 Setup Guide

Postby Stoein » 12/22/2016

I have bought anew phone
Grandstream GXP1625
I have already registered with freephone .
So could somebody send the config file for this phone.
thankyou
Stoein
Just Passing Thru
 
Posts: 12
Joined: 05/29/2013
SIP Device Name: GrandStream HT-502
Firmware Version: V2.0A
ISP Name: Start.ca Cable
Computer OS: Win 7
Router: TP-Link TL-WR841N

Re: Grandstream HT502 Setup Guide

Postby Fongo Support » 12/22/2016

Stoein wrote:I have bought anew phone
Grandstream GXP1625
I have already registered with freephone .
So could somebody send the config file for this phone.
thankyou

Hi,

try this one:

viewtopic.php?f=15&t=14062

Very similar.
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Re: Grandstream HT502 Setup Guide

Postby Stoein » 12/29/2016

Hi i have done in the setup guide
I need the string and anything else to setup the phone
thank you
Stoein
Just Passing Thru
 
Posts: 12
Joined: 05/29/2013
SIP Device Name: GrandStream HT-502
Firmware Version: V2.0A
ISP Name: Start.ca Cable
Computer OS: Win 7
Router: TP-Link TL-WR841N

Re: Grandstream HT502 Setup Guide

Postby Stoein » 01/04/2017

How long do i got wait here?
Is there anything you need from me?
thank you
Stoein
Just Passing Thru
 
Posts: 12
Joined: 05/29/2013
SIP Device Name: GrandStream HT-502
Firmware Version: V2.0A
ISP Name: Start.ca Cable
Computer OS: Win 7
Router: TP-Link TL-WR841N

Re: Grandstream HT502 Setup Guide

Postby Stoein » 02/12/2017

is freephone and fongo out of business ?
it is a long time since i heard anything
about 2 months
any buddy no what is happen
thank you
Stoein
Just Passing Thru
 
Posts: 12
Joined: 05/29/2013
SIP Device Name: GrandStream HT-502
Firmware Version: V2.0A
ISP Name: Start.ca Cable
Computer OS: Win 7
Router: TP-Link TL-WR841N

Re: Grandstream HT502 Setup Guide

Postby Liptonbrisk » 02/13/2017

Stoein wrote:is freephone and fongo out of business ?


Freephoneline and Fongo are not out of business.

Freephoneline does not provide free technical support to configure third party devices, nor are its representatives obliged to respond on forums to provide technical support for Freephoneline device configuration.

Unless you've paid $79.95 +tax for Freephoneline's VoIP unlock key, you will not be able to use Freephoneline on any device other than a computer using Freephoneline's desktop application.
http://support.freephoneline.ca/hc/en-u ... Unlock-Key

To purchase, login at https://www.freephoneline.ca/login?page ... ToPurchase.

If you've already paid for the VoIP unlock key, you can find your SIP Username and SIP Password by logging in at https://www.freephoneline.ca/showSipSettings.
Again, it is your responsibility to configure your device yourself.

If you want to contact support directly, you must submit a support ticket: https://support.fongo.com/hc/en-us/requests/new.
Alternatively, you can send a private message to Fongo Support: ucp.php?i=pm&mode=compose&u=7852
Please do not send me emails. I do not work for nor represent Freephoneline or Fongo. Post all questions on the forums so that others may learn from responses or assist you. Thanks.
Liptonbrisk
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Re: Grandstream HT502 Setup Guide

Postby Stoein » 02/13/2017

I have already sent a support ticket. I havent heard anything back
I have already paid unlock key
I have a disability my workers needs a l land line
if I dont hear this week I gone to bell.
I got to a have land line
Thank you
Stoein
Just Passing Thru
 
Posts: 12
Joined: 05/29/2013
SIP Device Name: GrandStream HT-502
Firmware Version: V2.0A
ISP Name: Start.ca Cable
Computer OS: Win 7
Router: TP-Link TL-WR841N

Re: Grandstream HT502 Setup Guide

Postby Liptonbrisk » 02/13/2017

Stoein wrote:I have already sent a support ticket. I havent heard anything back


They won't provide technical support for third party device configuration unless you pay $50:
http://support.freephoneline.ca/hc/en-u ... al-Support

I have already paid unlock key
I have a disability my workers needs a l land line
if I dont hear this week I gone to bell.
I got to a have land line
Thank you


Sorry, I am not familiar with that IP phone and have never used it.

Perhaps someone on the Grandstream forums can help you: http://forums.grandstream.com/forums/
Please do not send me emails. I do not work for nor represent Freephoneline or Fongo. Post all questions on the forums so that others may learn from responses or assist you. Thanks.
Liptonbrisk
*Go-To Guy*
 
Posts: 505
Joined: 04/26/2010
SIP Device Name: OBi202
Firmware Version: 3.1.1(Build: 5695EX)
ISP Name: Rogers Cable
Computer OS: Windows 10 x64 Pro
Router: Asuswrt-Merlin


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