I have some questions

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cmasironi
Just Passing Thru
Posts: 4
Joined: 10/06/2014
SIP Device Name: Thomson TG784
Computer OS: Windows 7
Router: None

I have some questions

Post by cmasironi »

I have been using Freephoneline for many years. I stated using it online and then I signed with FPL for internet and phone. Years later my internet was transferred to Worldline and I kept my frephonelineaccount. Now I want to upgrade my internet but I need to change ISP since I have the max Mbps Worldline can offer me on DSL. I want to know:
1) Do I have to buy a new VoIP Key? I already have one.
2) What ATA do you reccommend?
Is it too difficult to configure the ATA, as I read somewhere in the Forum? I'm not too techie but I'm not too bad either.
Thanks
User avatar
bridonca
Technical Support
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
Firmware Version: latest
ISP Name: Eastlink
Computer OS: XP

Re: I have some questions

Post by bridonca »

If you already purchased SIP settings, you can use them on the new device.

As an ATA, Obihai seem to sell the best stuff. Newegg.ca usually sells one for less than $50 if you wait for the sales.

It is not difficult to configure an ATA, but it does take some work. If you get stuck, I am sure we will be able to help. Just read as much as you can beforehand.
cmasironi
Just Passing Thru
Posts: 4
Joined: 10/06/2014
SIP Device Name: Thomson TG784
Computer OS: Windows 7
Router: None

Re: I have some questions

Post by cmasironi »

Thanks. I'll ask if I need. I still don't know when I'll change ISP.
cmasironi
Just Passing Thru
Posts: 4
Joined: 10/06/2014
SIP Device Name: Thomson TG784
Computer OS: Windows 7
Router: None

Re: I have some questions

Post by cmasironi »

I'd like to know how are these ATA devices:
Cisco Spa112 2 Port Phone Adapter
Grandstream GS-HT701 Handytone 701 ATA Analog Telephone Adapter

The Obihai you told is this one:
Obihai OBi200 VoIP Telephone Adapter with Google Voice & SIP

Thanks
User avatar
Liptonbrisk
Technical Support
Posts: 2770
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: I have some questions

Post by Liptonbrisk »

cmasironi wrote:I'd like to know how are these ATA devices:
Cisco Spa112 2 Port Phone Adapter
https://toao.net/25-linksys-ata-configuration (from Mango)
"We do not recommend the new SPA112 and SPA122. Though the SPA112 and SPA122 are sold by Cisco as successors to the PAP2T and SPA2102, the new devices are not built on the same technology as the old devices and have received poor reception in the community."

Grandstream GS-HT701 Handytone 701 ATA Analog Telephone Adapter
Neither have the powerful routing capacities or features of Obihai ATAs.

According to Webslinger on the RFD forums

"The HT701

- lacks powerful call routing options of Obihai ATAs
- lacks call bridging support/capacity for you to dial into the ATA or have it call you back and allow you to dial through it from a cellphone (this is great for cellular plans with tons of incoming minutes)
- only supports 1 SIP trunks/accounts (vs 4 sip trunks/accounts and 8 voice gateways)
- lacks free device to device calling
etc."

The OBi200 is currently on sale at Newegg.ca. I would agree that given the price difference, it doesn't make sense to get anything else for home use. For more information, visit http://forums.redflagdeals.com/newegg-o ... x-2046832/
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
cmasironi
Just Passing Thru
Posts: 4
Joined: 10/06/2014
SIP Device Name: Thomson TG784
Computer OS: Windows 7
Router: None

Re: I have some questions

Post by cmasironi »

I bought the OBi200. I received it yesterday. I'llconfigure it later today. If I have any problem I'll ask.

Thanks for the information
User avatar
Liptonbrisk
Technical Support
Posts: 2770
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: I have some questions

Post by Liptonbrisk »

cmasironi wrote:I bought the OBi200. I received it yesterday. I'llconfigure it later today. If I have any problem I'll ask.

Thanks for the information

You can find a pretty comprehensive OBi200 configuration guide for Freephoneline at http://forums.redflagdeals.com/freephon ... #p26860980.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
VTECMAN
Just Passing Thru
Posts: 2
Joined: 04/01/2017
SIP Device Name: Obihai 202
Computer OS: Mac OS

Re: I have some questions

Post by VTECMAN »

How long does it take to receive the SIP settings? I got my invoices but not settings after I paid.


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User avatar
Liptonbrisk
Technical Support
Posts: 2770
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: I have some questions

Post by Liptonbrisk »

VTECMAN wrote:How long does it take to receive the SIP settings? I got my invoices but not settings after I paid.
It's usually immediate in my experience. Other than checking your spam folders, you can submit a ticket: https://support.fongo.com/hc/en-us/requests/new
Do not select "Technical support" for the issue type.

You should also be able to see your SIP settings after logging in at https://www.freephoneline.ca/showSipSettings.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
VTECMAN
Just Passing Thru
Posts: 2
Joined: 04/01/2017
SIP Device Name: Obihai 202
Computer OS: Mac OS

Re: I have some questions

Post by VTECMAN »

Liptonbrisk wrote:
VTECMAN wrote:How long does it take to receive the SIP settings? I got my invoices but not settings after I paid.
It's usually immediate in my experience. Other than checking your spam folders, you can submit a ticket: https://support.fongo.com/hc/en-us/requests/new
Do not select "Technical support" for the issue type.

You should also be able to see your SIP settings after logging in at https://www.freephoneline.ca/showSipSettings.
Thanks for your help!


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