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Wouldn't it be nice if all text messages got through

PostPosted: 04/10/2019
by Tzak
When I request a reset code from a financial institution I expect it to come through but no, apparently it's getting blocked over and over for one reason or another . This and occasionally personal texts don't get through. I guess that's what I should expect from a free texting service, oh wait I'm actually paying for this...

Re: Wouldn't it be nice if all text messages got through

PostPosted: 04/10/2019
by lustucru
You can receive security codes to Fongo Mobile from Google, Microsoft and Yahoo. However, financial institutions do not send such codes to a Voip phone number or a free email address for security reasons.

Re: Wouldn't it be nice if all text messages got through

PostPosted: 07/24/2019
by vincent604
If the app has this kind of limitation then it would probably be better if you clearly communicate it in messaging and store sections

Re: Wouldn't it be nice if all text messages got through

PostPosted: 07/24/2019
by lustucru
The limitation originates from financial institutions. They have a database of VOIP phones and free email addresses. I experienced that earlier this year when I called CIBC to reset my password. They refused to send the reset code to Fongo and bell.net email and the reason they provided is 'security'.