Number of Rings in follow me

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netyang
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Number of Rings in follow me

Post by netyang »

Hi,

I just find the Number of Rings in follow me is not correct. I set the Number of Rings is 3, but I have to wait more than 10 rings to forward my call.

Best regards

Sherman
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FONGO_mike
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Re: Number of Rings in follow me

Post by FONGO_mike »

Is the numbers of rings (3) what is on your follow me or before VM?
Are you set up to Always forward or when unavailable?
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netyang
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Re: Number of Rings in follow me

Post by netyang »

FONGO_mike wrote:Is the numbers of rings (3) what is on your follow me or before VM?
Are you set up to Always forward or when unavailable?
The numbers of rings is 3, and my set is forward when unavailable.
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FONGO_mike
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Re: Number of Rings in follow me

Post by FONGO_mike »

can you please PM me your number so i can take a look incase anything needs to be modified please?
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
rootlocus
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Re: Number of Rings in follow me

Post by rootlocus »

I'm having the same issue. Just you sent PM.
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TheHardy
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Re: Number of Rings in follow me

Post by TheHardy »

Just a note to everyone to remember that the number of rings is a "TIMED" thing, and it takes place on the FONGO side of things, when the FONGO-side detects a change from DEAD AIR to RINGING (which, on old POTS lines is an actual change of voltage on the physical copper line). As FONGO is digital (VOIP), there is another method that is used to detect RINGING, rather than the old school change in impendence ....

That all being said, sometimes it is not detected correctly, and your mileage may vary on actual number of rings, or if the carrier that provides the number of the forward uses a "weird" ring tone. Mobile #s are also different, as anyone that has one can attest if they have ever called themselves, I can CALL my cell from my FONGO #, hear 12 rings on the FONGO side and only have my cell chirp 4 times ... the actual MOBILE network seems to swallow some rings somewhere ...

So, it is not a COMPLETE SOLID science, but it should work MORE or LESS as advertised, unless there is something broken under the hood.
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
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