I received an invoice from Fongo today. But I did not make any purchase from the Fongo Online store. In the invoice, it showed that the last payment was in 2011. I just registered my DellVoice number two days ago.
Then I checked my online account and found that other person's name and credit card number is linked with my account. So who should I contact?
a strange invoice from fongo
Re: a strange invoice from fongo
I would call in and talk to them directly. Obviously there is a mix up with accounts, or you have managed to pick up a number for an account that was deleted. Either way, call in and talk to a CSR http://www.dellvoice.ca/contactUs
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FONGO_mike
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Re: a strange invoice from fongo
fpluser, if you can PM me your number, i can look into your account and see if i spot anything. If i find anything, i will PM you back about it
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.