A couple of issues in 1.4.1 to fix
A couple of issues in 1.4.1 to fix
Just updated the app to v1.4.1 and the component layout is worse than 1.4.0
I'm running android 4.0 on galaxy tab ii 7.0 inch and the layout is so messed up.
1. (scaling is horrible)the bottom row of buttons (world credit, call and backspace) is completely chopped out of screen, which means I can key in numbers but cannot dial out. I have to first store the number in my contact and then call from the contact view
2. side effect of 1, when I hit the left half of button 3, 6 or 9, number 2, 5 or 8 is entered.
3. It would be nice to have a mute/unmute button as I used this app to attend tele-conference
4. I observe this issue since a couple of releases before. When I hang off, the app crashes.
This 1.4.1 version makes dell voice unusable on my device
I'm running android 4.0 on galaxy tab ii 7.0 inch and the layout is so messed up.
1. (scaling is horrible)the bottom row of buttons (world credit, call and backspace) is completely chopped out of screen, which means I can key in numbers but cannot dial out. I have to first store the number in my contact and then call from the contact view
2. side effect of 1, when I hit the left half of button 3, 6 or 9, number 2, 5 or 8 is entered.
3. It would be nice to have a mute/unmute button as I used this app to attend tele-conference
4. I observe this issue since a couple of releases before. When I hang off, the app crashes.
This 1.4.1 version makes dell voice unusable on my device
Re: A couple of issues in 1.4.1 to fix
im having the same issue as #1 on galaxy tab 7.0. can't make calls due to button chopped up
- FONGO_neil
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Re: A couple of issues in 1.4.1 to fix
Thanks for bringing this up. I have passed this info along to our development team.
Neil
Escalation Support Specialist
Dell Voice Powered By: Fongo
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Escalation Support Specialist
Dell Voice Powered By: Fongo
Toll free customer service number: 1-866-515-5550
For urgent issues resulting in service downtime, always call support before PMing us!
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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Re: A couple of issues in 1.4.1 to fix
ylubme wrote:Just updated the app to v1.4.1 and the component layout is worse than 1.4.0
I'm running android 4.0 on galaxy tab ii 7.0 inch and the layout is so messed up.
1. (scaling is horrible)the bottom row of buttons (world credit, call and backspace) is completely chopped out of screen, which means I can key in numbers but cannot dial out. I have to first store the number in my contact and then call from the contact view
2. side effect of 1, when I hit the left half of button 3, 6 or 9, number 2, 5 or 8 is entered.
3. It would be nice to have a mute/unmute button as I used this app to attend tele-conference
4. I observe this issue since a couple of releases before. When I hang off, the app crashes.
This 1.4.1 version makes dell voice unusable on my device
Hi ylubme I have a request specific to point 4, when the app crashes can you submit that crash report to the Google Play store. Our development team will receive that crash report and be able to investigate further.
Neil
Escalation Support Specialist
Dell Voice Powered By: Fongo
Toll free customer service number: 1-866-515-5550
For urgent issues resulting in service downtime, always call support before PMing us!
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Escalation Support Specialist
Dell Voice Powered By: Fongo
Toll free customer service number: 1-866-515-5550
For urgent issues resulting in service downtime, always call support before PMing us!
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Re: A couple of issues in 1.4.1 to fix
I wasn't able to reproduce the crash after re-installing it... However, the keypad layout bug makes the app unusable. This version is more or less an alpha version given so many glitches...It seems untested...
I would appreciate if a new version will be available soon.
I would appreciate if a new version will be available soon.
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Re: A couple of issues in 1.4.1 to fix
We have just released Dell Voice 1.4.2 to fix these screen layout issues on some tablets. Thanks for flagging this issue for us.
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Fibernetics
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Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Re: A couple of issues in 1.4.1 to fix
This new version does not fully stretch to the edge of my 7-inch screen. However, all buttons works fine and I made several calls without crashing. Thanks for the fix.
- FONGO_mike
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Re: A couple of issues in 1.4.1 to fix
It may not be fully stretched on all tablets. As listed, it is a general fix and fixed the issue on a number of tablets.ylubme wrote:This new version does not fully stretch to the edge of my 7-inch screen. However, all buttons works fine and I made several calls without crashing. Thanks for the fix.
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Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Re: A couple of issues in 1.4.1 to fix
As ylubme said, doesn't fill the screen but fixes the missing button issue on my tablet
As a matter of fact, I prefer the smaller layout, it's kind of ackward dialing when the buttons are so big!
Thanks for the relatively quick fix
As a matter of fact, I prefer the smaller layout, it's kind of ackward dialing when the buttons are so big!
Thanks for the relatively quick fix
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Re: A couple of issues in 1.4.1 to fix
At least they seem to be supporting the mobile applications a lot more than they do the PC-based applications ... so that is a step in the right direction. Maybe the PC-softphones are just legacy apps now that they seem to have moved on?
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
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