does paying for ad removal block 90 day account deletion?

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does paying for ad removal block 90 day account deletion?

Postby Liptonbrisk » 03/22/2015

Does paying for ad removal also qualify as making a purchase and, therefore, make a Fongo Mobile account not subject to deletion due to inactivity?


"Note: Accounts which have made a purchase are not subject to deletion due to inactivity (SMS, World Credits, Porting, etc.)"

http://support.fongo.com/entries/536381 ... t-deleted-
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Re: does paying for ad removal block 90 day account deletion

Postby bridonca » 03/22/2015

I am not 100% on this, but I would say yes, you would not have to worry about account and number deletion after you pay Fongo for your Fongo app. I believe you are only subject to deletion if you do not use the account after 90 days, and have not paid anything into it.
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Re: does paying for ad removal block 90 day account deletion

Postby Liptonbrisk » 03/23/2015

bridonca wrote:I am not 100% on this, but I would say yes


That's what I think too, but I was hoping I would get an official response. Maybe I'll submit a ticket.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Re: does paying for ad removal block 90 day account deletion

Postby Liptonbrisk » 03/30/2015

The answer to this is no.

You need to either buy world credits or sms texting. Ad removal doesn't count.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Re: does paying for ad removal block 90 day account deletion

Postby Jake » 03/30/2015

Thank you for letting us know. It has always been a little bit of a mystery as to what counts, mainly because we have had different explanations from Fongo.
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