Fast busy signal

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Fast busy signal

Postby otterslide » 01/30/2018

Can't call out, fast busy signal.
I can call friends who have Freephoneline though, but they also can't call out.
otterslide
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Re: Fast busy signal

Postby Liptonbrisk » 01/30/2018

http://status.fongo.com/

"We are experiencing intermittent calling issues across all products. You may receive various error messages (line disconnected, not in service, etc.) when trying to call in or out; these messages are false. Engineering is investigating. - 2018-01-30 13:39"


Check the status page for further updates.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Re: Fast busy signal

Postby Liptonbrisk » 01/30/2018

Issue is resolved.


http://status.fongo.com/
"Service is available. We experienced intermittent calling issues across all products from 12:30-1:45PM EST (01/30). You may have received various false error messages when trying to call in or out during this time."
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Liptonbrisk
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Firmware Version: 3.2.1(Build: 5794EX)
ISP Name: Rogers Cable
Computer OS: Windows 10 x64 Pro
Router: Asuswrt-Merlin

Re: Fast busy signal

Postby dlehtinen » 02/13/2018

I am still getting the fast busy signal issue on certain incoming calls? When I try to call the Fongo number from one of my phones (775) it goes straight to a busy signal. other phones calling the Fongo number seem to work. If I try to call my friends Fongo number with that same phone (775) same thing, goes straight to busy signal. [Block anonymous calls] is off. my caller id is active.
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Re: Fast busy signal

Postby dlehtinen » 02/13/2018

I noticed the same situation trying to call the Fongo number from a cell phone, no option even for the caller to leave a message?
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Re: Fast busy signal

Postby dlehtinen » 02/14/2018

I created a ticket and it was resolved quickly.
Thank you,
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