Ad Free between OS

Have a question or problem with your Fongo Mobile App? This forum is the place to get help from both staff and fellow community members.
Visit The Fongo Mobile Support Knowledge-base for more.

Ad Free between OS

Postby vcbneo » 08/19/2020

I bought Ad Free on my Android app. Now I switched to iphone. Is it possible to restore the Ad free to iphone without paying again as I no longer use Android. I bought text message and it works on either Android or iOS but not the Ad Free.
vcbneo
One Hit Wonder
 
Posts: 1
Joined: 08/19/2020

Re: Ad Free between OS

Postby Liptonbrisk » 08/20/2020

I took a look at https://support.fongo.com/hc/en-us/arti ... e-devices- and https://support.fongo.com/hc/en-us/arti ... ent-device

But doing so didn't answer your question.

I suspect texting subscriptions are tied to your Fongo Mobile account, whereas ad removal isn't. I suspect you would have to pay again. Instead of me guessing, for clarification, I suggest submitting a ticket at https://support.fongo.com/hc/en-us/requests/new. Support staff isn't obliged to respond on these forums.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 1446
Joined: 04/26/2010
SIP Device Name: OBi202
Firmware Version: 3.2.2 (Build:5921EX)
ISP Name: Cable
Computer OS: Windows 10 x64 Pro
Router: Asuswrt-Merlin


Return to Community Support

Who is online

Users browsing this forum: No registered users and 1 guest