Text expired and unable to update it

[knightowl]

Hi all,

my Canadian texts are expired and when I click to renew on my android phone. its spins for a very long time and nothing happens. I can't reply to text at all.

Any help would be appreciated.


PS: I restarted my phone multiple times, fongo is operational minus the SMS

[Jake]

It might be that the payment systems were down. Maybe try again now. It might also be worth trying on different network and see if that helps.

If you haven't changed anything then I can't see why it won't come back up again.

[knightowl]

i have tried on 3 different networks . still not working.

[mh1983]

Time to open a support case, then.