follow me troubles

Have a question or problem with your Fongo Mobile App? This forum is the place to get help from both staff and fellow community members.
Visit The Fongo Mobile Support Knowledge-base for more.
Forum rules
Post Reply
michel2017
Just Passing Thru
Posts: 8
Joined: 10/03/2017
SIP Device Name: iphone

follow me troubles

Post by michel2017 »

Hi

I use fongo mobile and i would like use follow me option with my ooma numer at home. many times, when i receive a call and i answer with my residential phone , i dont ear the pepoles whos calling me but them they ear me.
am i alone to have this troubles
Michel
Top
User avatar
Liptonbrisk
Technical Support
Posts: 2772
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: follow me troubles

Post by Liptonbrisk »

https://forums.redflagdeals.com/merged- ... #p27975228

Also, click https://www.ooma.com/forums/viewtopic.php?f=4&t=5614.

Seems as though it could be a carrier issue.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
Top
michel2017
Just Passing Thru
Posts: 8
Joined: 10/03/2017
SIP Device Name: iphone

Re: follow me troubles

Post by michel2017 »

Ok thank you, it look like to my troubles
I will try with another carrier
Top
User avatar
Liptonbrisk
Technical Support
Posts: 2772
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: follow me troubles

Post by Liptonbrisk »

michel2017 wrote:Ok thank you, it look like to my troubles
I will try with another carrier
I meant that you should contact Ooma and tell them that they might have a carrier issue for calls involving Fibernetics owned numbers. Fibernetics is the CLEC/carrier for Freephoneline and Fongo.

https://www.twilio.com/lookup
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
Top
User avatar
Liptonbrisk
Technical Support
Posts: 2772
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: follow me troubles

Post by Liptonbrisk »

michel2017 wrote:Ok thank you, it look like to my troubles
I will try with another carrier

I appreciate that this is an old thread, but I'm told Ooma has recently fixed this problem. I would suggest testing again.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
Top
Post Reply

Return to “Community Support”