follow me troubles

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follow me troubles

Postby michel2017 » 10/18/2017

Hi

I use fongo mobile and i would like use follow me option with my ooma numer at home. many times, when i receive a call and i answer with my residential phone , i dont ear the pepoles whos calling me but them they ear me.
am i alone to have this troubles
Michel
michel2017
Just Passing Thru
 
Posts: 8
Joined: 10/03/2017
SIP Device Name: iphone

Re: follow me troubles

Postby Liptonbrisk » 10/18/2017

Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Liptonbrisk
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Posts: 2763
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SIP Device Name: Obihai 202/2182, Groundwire
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ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: follow me troubles

Postby michel2017 » 10/19/2017

Ok thank you, it look like to my troubles
I will try with another carrier
michel2017
Just Passing Thru
 
Posts: 8
Joined: 10/03/2017
SIP Device Name: iphone

Re: follow me troubles

Postby Liptonbrisk » 10/21/2017

michel2017 wrote:Ok thank you, it look like to my troubles
I will try with another carrier


I meant that you should contact Ooma and tell them that they might have a carrier issue for calls involving Fibernetics owned numbers. Fibernetics is the CLEC/carrier for Freephoneline and Fongo.

https://www.twilio.com/lookup
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 2763
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: follow me troubles

Postby Liptonbrisk » 10/10/2018

michel2017 wrote:Ok thank you, it look like to my troubles
I will try with another carrier



I appreciate that this is an old thread, but I'm told Ooma has recently fixed this problem. I would suggest testing again.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 2763
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others


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