Fast busy signal

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otterslide
Just Passing Thru
Posts: 2
Joined: 10/10/2017
SIP Device Name: HT502

Fast busy signal

Post by otterslide »

Can't call out, fast busy signal.
I can call friends who have Freephoneline though, but they also can't call out.
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Liptonbrisk
Technical Support
Posts: 2772
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Fast busy signal

Post by Liptonbrisk »

http://status.fongo.com/

"We are experiencing intermittent calling issues across all products. You may receive various error messages (line disconnected, not in service, etc.) when trying to call in or out; these messages are false. Engineering is investigating. - 2018-01-30 13:39"


Check the status page for further updates.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
Posts: 2772
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Fast busy signal

Post by Liptonbrisk »

Issue is resolved.


http://status.fongo.com/
"Service is available. We experienced intermittent calling issues across all products from 12:30-1:45PM EST (01/30). You may have received various false error messages when trying to call in or out during this time."
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
dlehtinen
Just Passing Thru
Posts: 10
Joined: 02/02/2018

Re: Fast busy signal

Post by dlehtinen »

I am still getting the fast busy signal issue on certain incoming calls? When I try to call the Fongo number from one of my phones (775) it goes straight to a busy signal. other phones calling the Fongo number seem to work. If I try to call my friends Fongo number with that same phone (775) same thing, goes straight to busy signal. [Block anonymous calls] is off. my caller id is active.
dlehtinen
Just Passing Thru
Posts: 10
Joined: 02/02/2018

Re: Fast busy signal

Post by dlehtinen »

I noticed the same situation trying to call the Fongo number from a cell phone, no option even for the caller to leave a message?
dlehtinen
Just Passing Thru
Posts: 10
Joined: 02/02/2018

Re: Fast busy signal

Post by dlehtinen »

I created a ticket and it was resolved quickly.
Thank you,
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