App freezes when answering or placing a call

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milkerfish
Just Passing Thru
Posts: 2
Joined: 08/02/2018
SIP Device Name: LG G6
Firmware Version: Android 8.0
ISP Name: Bell Fibe (500/500), Koodo mobile
Computer OS: Windows 10 1803 64bit

App freezes when answering or placing a call

Post by milkerfish »

Title is self-explanatory, whenever I place or receive a call the app freezes and then crashes.

I'm using an LG G6 running Android 8.0 along with fongo version 3.9.34.55


https://youtu.be/GPGSuhQKSzk video of the behaviour

I have emailed support but haven't received a response.
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: App freezes when answering or placing a call

Post by Fongo Support »

milkerfish wrote:Title is self-explanatory, whenever I place or receive a call the app freezes and then crashes.

I'm using an LG G6 running Android 8.0 along with fongo version 3.9.34.55


https://youtu.be/GPGSuhQKSzk video of the behaviour

I have emailed support but haven't received a response.
Hi,

Re->I have emailed support but haven't received a response.

Please open a support ticket:

http://fongo.help/submit

Regards,
milkerfish
Just Passing Thru
Posts: 2
Joined: 08/02/2018
SIP Device Name: LG G6
Firmware Version: Android 8.0
ISP Name: Bell Fibe (500/500), Koodo mobile
Computer OS: Windows 10 1803 64bit

Re: App freezes when answering or placing a call

Post by milkerfish »

Fongo Support wrote:[

Re->I have emailed support but haven't received a response.

Please open a support ticket:

http://fongo.help/submit

Regards,
I have, and it's been a few days and no one has responded. That's why I made a forum account.
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: App freezes when answering or placing a call

Post by Fongo Support »

Hi,

Please send me PM with your ticket#

Regards,
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