Not always receive text message

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poona888
One Hit Wonder
Posts: 1
Joined: 08/23/2018

Not always receive text message

Post by poona888 »

Hi,

I am not always receive text message from the Fongo Mobile android app. If the text sent from mobile phone was 100% received. If the text message was sent by a website(i.e. Google, Microsoft ...etc) and most of the time will not be received the text message. Is there any reason why and is any different between mobile phone and website send txt message?

I try everything the tips and trick or help. No go.

Thanks in advance for the help or if anyone knowing the fix.
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Jake
Technical Support
Posts: 2825
Joined: 10/18/2009

Re: Not always receive text message

Post by Jake »

I have found quite often that verification text messages do not get sent through reliably. This page explains it a little bit, but it's more about short codes.
https://support.fongo.com/hc/en-us/arti ... ifications

Unfortunately I think it is just a quirk of using the system. It's not as solid as a normal text plan with a mobile carrier, but it is free :)
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