General Questions
Posted: 01/20/2019
Kind of new to this, got some general questions to confirm some things
1. What is the process of porting my existing cell number? Is there a cost associated with it, and how long does it generally take?
2. Is the number I port locked to this service or if I want to go to another cell provider later on would I be able to port that same number to them and take it with me?
3. How large is the voice mail inbox size/ how many messages?
4. Would I be able to make an account, buy credits, use it for a month with a new number to test everything out, then when I'm ready, port over my existing cell number onto the same account without having to rebuy a subscription?
5. Will my account be deleted due to inactivity, not having sufficient credits, or any other reason? For example if I decided to port my number and for one month I use just the free voice service without texting, will that cause any issues? Is there any possible case of a ported number being deleted in any circumstances ever?
6. If I run out of texting credits, how will that affect the app? Will I still be able to read previous text messages and just not be able to send/receive new ones?
7. Is there any support phone numbers, live chats, or any other methods available to contact you in the event of an urgent issue?
1. What is the process of porting my existing cell number? Is there a cost associated with it, and how long does it generally take?
2. Is the number I port locked to this service or if I want to go to another cell provider later on would I be able to port that same number to them and take it with me?
3. How large is the voice mail inbox size/ how many messages?
4. Would I be able to make an account, buy credits, use it for a month with a new number to test everything out, then when I'm ready, port over my existing cell number onto the same account without having to rebuy a subscription?
5. Will my account be deleted due to inactivity, not having sufficient credits, or any other reason? For example if I decided to port my number and for one month I use just the free voice service without texting, will that cause any issues? Is there any possible case of a ported number being deleted in any circumstances ever?
6. If I run out of texting credits, how will that affect the app? Will I still be able to read previous text messages and just not be able to send/receive new ones?
7. Is there any support phone numbers, live chats, or any other methods available to contact you in the event of an urgent issue?