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Problems Registering On the "Fongo Mobile" App

Posted: 02/20/2020
by whataboutbob
I downloaded and installed the "Fongo Mobile" app without problems. However in attempting to register an account within the app I get stuck on the "911" screen. Incidentally, I tried registering with both the android and IOS apps and cannot get past the 911 screen. The last field I can fill out (on the 911 screen) is the street #. In the street name field it says to properly fill out the postal code (which already has been filled out without incident). I cannot get past this screen. Any help would be welcome. Thanks for everyone's time.

Re: Problems Registering On the "Fongo Mobile" App

Posted: 02/20/2020
by Liptonbrisk
According to the Fongo Status website, there's a "major outage" for account services, which includes registration, currently: https://status.fongo.com/. I would wait for the outage status to clear.

Should you require further assistance, submit a ticket at https://support.fongo.com/hc/en-us/requests/new.