Problems Registering On the "Fongo Mobile" App
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whataboutbob
- One Hit Wonder
- Posts: 1
- Joined: 02/20/2020
Problems Registering On the "Fongo Mobile" App
I downloaded and installed the "Fongo Mobile" app without problems. However in attempting to register an account within the app I get stuck on the "911" screen. Incidentally, I tried registering with both the android and IOS apps and cannot get past the 911 screen. The last field I can fill out (on the 911 screen) is the street #. In the street name field it says to properly fill out the postal code (which already has been filled out without incident). I cannot get past this screen. Any help would be welcome. Thanks for everyone's time.
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Liptonbrisk
- Technical Support
- Posts: 2770
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Problems Registering On the "Fongo Mobile" App
According to the Fongo Status website, there's a "major outage" for account services, which includes registration, currently: https://status.fongo.com/. I would wait for the outage status to clear.
Should you require further assistance, submit a ticket at https://support.fongo.com/hc/en-us/requests/new.
Should you require further assistance, submit a ticket at https://support.fongo.com/hc/en-us/requests/new.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.