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[Resolved] People are being charged for local calls
Posted: 06/09/2020
by Liptonbrisk
http://forum.fongo.com/viewtopic.php?f=8&t=19837
Problem affects FPL and Fongo Mobile
Fongo Mobile users can text 226-533-6646 to open a support ticket.
Re: People are being charged for outgoing calls to provinces
Posted: 06/10/2020
by Liptonbrisk
I received this message:
"OUTAGE NOTICE
Dear Fongo Customer,
We are currently experiencing some technical difficulties and service disruptions. Our Engineers and Technicians are investigating. We apologize for the inconvenience.
Visit us at Fongo's Status Page for updates."
Re: [Resolved] People are being charged for local calls
Posted: 06/10/2020
by Liptonbrisk
An updated message has been issued:
"OUTAGE RESTORED
Dear Fongo Customer,
We had a temporary technical issue that was impacting some of the functionality of the service, but we have since resolved the issue.
We are confident that you will not experience the same problem. We appreciate your patience while we were working on this and apologize for any inconveniences.
Visit us at Fongo's Status Page for updates."